KATHRYN FALLOWS

Team player seeking customer service driven environment to assist the community working in the Healthcare Industry. Compassionate patient representative with background in managing patient interactions and resolving concerns effectively. Skilled in communication, ensuring clarity and understanding between healthcare providers and patients. Demonstrated ability to improve patient satisfaction through attentive service and problem-solving. Contributed to streamlining front office operations, enhancing overall efficiency in previous roles.

Handled difficult customers with tact and courtesy while solving their issues promptly and accurately. Developed relationships with customers and addressed their inquiries and concerns. Achieved prompt and accurate entry of customer orders to guarantee timely processing and shipment to the customer. Maintained a professional image with internal and external customers using tactful and courteous communication., Self-motivated, hard-working individual who applies initiative to get the job done. Can be depended on to complete several tasks simultaneously on time with minimal supervision. Work efficiently under pressure. Proven ability to build and work collaboratively in a strong team concept environment, and independently. Possess a positive work ethic and a genuine desire to achieve, excel and evolve., Ability to plan and prioritize information, events, and time to meet deadlines. Set priorities to ensure tasks were completed on time. Centralized and maintained essential paperwork for customer orders, resulting in easy access to essential information and streamlined office functioning.