Kathryn Bastian
Fort Collins
Summary
Dedicated and detail-oriented worker focused on enhancing customer experiences. Proven ability to efficiently prepare high-quality coffee beverages while maintaining a clean environment. Strong team leader committed to fostering positive relationships with both customers and colleagues.
Overview
5
5
years of professional experience
Work History
Shift Lead
Dutch Bros Coffee
Fort Collins & Denver
06.2020 - 08.2025
- Supervised shop operations, delegated tasks effectively, and liaised with management to ensure efficient service
- Facilitated clear communication among team members, supporting seamless shop flow and a positive work environment
- Transferred knowledge and skills to new baristas as a trainer
- Made drinks efficiently without sacrificing quality and attention to detail
- Memorized various drink recipes and continuously worked to perfect them
- Multitasked during shift to maintain a clean shop and healthy crew
- Greeted customers warmly, prioritizing their experience to enhance satisfaction
Barista
Little Finch
Denver
08.2024 - 12.2024
- Prepared and served coffee beverages
- Provided exceptional customer service in high-pressure situations, enhancing customer satisfaction
- Built strong relationships with regular customers, fostering loyalty and repeat business
- Ensured cleanliness and organization of workstations, supporting swift and effective service
- Helped prepare and plate food items in a busy kitchen
Education
Colorado State University
Fort Collins, CO05-2027
Rocky Mountain High School
Fort Collins, CO05-2020
Skills
- Inventory management
- Food safety
- Coffee preparation experience
- Team leadership
- Customer service expertise
- Experience with POS systems
Languages
Spanish
Limited
Timeline
Barista
Little Finch
08.2024 - 12.2024
Shift Lead
Dutch Bros Coffee
06.2020 - 08.2025
Colorado State University
Rocky Mountain High School