Katherine Smith
Denver
Summary
Dynamic leader with extensive experience in the food and beverage industry. Skilled in fostering relationships, training teams, and managing operations to ensure quality service and sustainable practices. Committed to achieving measurable growth and community engagement.
Overview
8
8
years of professional experience
Work History
Server
Margot
Denver, CO
05.2025 - 03.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge and food recommendations, enhancing dining satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Helped build systems in new local restaurant
- Be informed on wine and spirit knowledge
- Supported training of new servers on best practices and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
General Manager
Tower Grove Farmers' Market
St. Louis, MO
03.2020 - 11.2024
- Led strategic planning initiatives to enhance market operations and community engagement.
- Developed and implemented vendor selection processes to ensure quality and variety at the market.
- Streamlined operational workflows, improving efficiency in event logistics and vendor coordination.
- Fostered relationships with local farmers and artisans, promoting sustainable practices within the community.
- Trained and mentored staff on customer service excellence and operational best practices.
- Built EBT and SNAP systems
- Spearheaded 3 markets
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Line Cook
Crema
Denver, CO
11.2017 - 05.2019
- Prepared high-quality dishes following standardized recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness standards.
- Collaborated with team members to ensure timely service and order accuracy.
- Assisted in inventory management, tracking stock levels and minimizing waste.
- Sidework included weeding, harvesting in our city garden plot
- Maintained a chill and efficient work environment during busy times
- Great team player
Education
No Degree - Culinary Arts And Restaurant Management
CARMS
Colorado Springs, CO01-2012
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Food and Wine knowledge
- Leadership
- Responsibility
- Teachable
- Unflappable
Timeline
Server
Margot
05.2025 - 03.2026
General Manager
Tower Grove Farmers' Market
03.2020 - 11.2024
Line Cook
Crema
11.2017 - 05.2019
No Degree - Culinary Arts And Restaurant Management
CARMS