Katherine Parson
Lakewood
Summary
Meticulous, compassionate, and patient-centered health care worker with 20+ years of experience. Hardworking team player with experience in a fast-paced work setting. Dedicated to delivering positive and upbeat patient care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Unit Secretary
St. Anthony Hospital
10.2018 - 04.2023
- Greet visitors and answer all unit calls.
- Answer call lights for a 36 bed unit.
- Trouble shoot all technical issues with computers and medical equipment for the 6th floor.
- Ensure that the unit is stocked with supplies.
- Assist nurses, physicians, and CNAs with various needs.
- Assist the charge nurse with the organization and flow of the floor.
- Discharge and admit patients.
Front Office Manager
Peak Physical Therapy
09.2017 - 08.2018
- Review, hire, and train new front office personnel.
- Supervised and guided front desk operations for nine office locations throughout Denver.
- Physician liaison
- Assess front desk operations and implement new processes and policies.
- Arrange front desk staff schedules and PTO.
- Resolve authorization issues with the billing department.
- Contribute to weekly statistic and ratio reports.
- Run 60 and 90 day reviews for 14 front office staff.
Administrative Assistant
Denver-Vail Orthopedics
01.2015 - 09.2017
- Responsible for training and on-boarding all front desk personnel.
- Developed training manual for all new front office hires.
- Assessed current front desk processes, identified areas for improvement and implemented new workflows.
- Contributed to increased front office collections of $1,700 per month average to $20,000 per month average in a 8 month period.
- Assisted in completing front office department staff schedule.
- Oversee physical therapy front office operations.
- Liaison between physicians and physical therapy company.
Registrar
SwedishAmerican Hospital
09.2013 - 10.2015
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Updated computer system with latest information to keep records current and accurate.
- Upheld HIPAA regulations and standards for protecting patient information.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ran authorizations through insurances on surgical appointments and other diagnostic testing.
Ophthalmic Technician
East Bay Retina Consultants, Inc.
04.2012 - 08.2013
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Performed fluorescein angiogram on patients to help determine if there was any bleeding within the eye.
Ophthalmic Technician
Rockford Retina Clinic
08.2008 - 09.2009
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Assisted with in-office patient procedures.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma.
- Operated specialized ophthalmic imagining equipment to further assist in diagnosing and help with the physicians treatment plan.
Education
Bachelor of Science - Nursing
Denver College of Nursing
Denver, CO12.2023
Associate of Science -
Red Rocks Community College
Lakewood01.2021
Skills
- Nursing station operations
- Incoming call reception
- Medical billing knowledge
- Patient data confidentiality
- Inpatient care
- Medical office administration
- Insurance claims
- Unit secretary training
Certification
Basic Life Support (BLS)
- Expires: 12/2024
Additional Information
- Volunteering during dinners at Denver Rescue Mission - 2023
- Physician Liaison at Peak Physical Therapy - 2017
- Team Lead at Denver-Vail Orthopedics - 2015
- Hospital Candy Striper - 2000
- Preparing lunches for Rockford Rescue Mission - 1995
- Volunteering for Sunday activities with adults with intellectual disabilities at First Evangelical Church - 1995
References
Allison Scott, RN, BSN
Charge Nurse / Clinical Nurse Coordinator
St. Anthony Hospital
11600 W. 2nd Place
Lakewood, CO 80228
Cell: (970) 215-5951
Work: (720) 321-1400
Molly Mitchell, RN, BSN
Assistant Nurse Manager
St. Anthony Hospital
11600 W. 2nd Place
Lakewood, CO 80228
Email: mollymitchell@centura.org
Stephanie Preusse
Practice Administrator
Denver-Vail Orthopedics
Cell: (303) 653-1180
Email: stephaniepreusse@gmail.com
Timeline
Unit Secretary
St. Anthony Hospital
10.2018 - 04.2023
Front Office Manager
Peak Physical Therapy
09.2017 - 08.2018
Administrative Assistant
Denver-Vail Orthopedics
01.2015 - 09.2017
Registrar
SwedishAmerican Hospital
09.2013 - 10.2015
Ophthalmic Technician
East Bay Retina Consultants, Inc.
04.2012 - 08.2013
Ophthalmic Technician
Rockford Retina Clinic
08.2008 - 09.2009
Bachelor of Science - Nursing
Denver College of Nursing
Associate of Science -
Red Rocks Community College
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