- Sketching and drawing
- Interior Design
- Fashion
- Spiritual and Metaphysical studies
- Tarot
- Astrology
- Reading
- Health and Wellness Lifestyle
Katherine O'Brien
Fort Collins
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
6
6
years of professional experience
Work History
Barista
Safeway
03.2020 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Beauty Advisor
Ulta Cosmetics
01.2021 - 05.2021
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Education
High School Diploma -
Rocky Mountain High School
Fort Collins, CO05-2015
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- POS systems
- Problem-solving
- Opening and closing duties
- Active listener
- Exceptional customer service
- Adaptive and creative
- Excellent memory
Interests
Timeline
Beauty Advisor
Ulta Cosmetics
01.2021 - 05.2021
Barista
Safeway
03.2020 - Current
High School Diploma -
Rocky Mountain High School
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