Katherine Hernández
Resumen profesional
I am a tenth-semester student in Bilingualism with an emphasis on English. I have experience in the educational sector, specifically in English language teaching, and I have developed effective communication and classroom management skills. Additionally, I have experience in bilingual customer service, which has enhanced my ability to interact with diverse individuals and adapt to different communicative contexts assertively. I am a goal-driven person with a strong sense of commitment, responsibility, and enthusiasm for continuous learning. I am passionate about creating engaging learning environments and supporting students in achieving their language learning goals.
Datos destacados
1
1
Certification
6
6
years of professional experience
Experiencia
English Teacher
American School Way
Pereira, Risaralda
2025.06 - 2026.07
- Conduct classes following the institution's methodology.
- Plan and deliver engaging activities for students of different levels.
- Monitor students' performance and adapt teaching strategies to meet individual learning needs.
- Maintain academic records.
Data Curator
Veeva Systems
Pereira, Colombia
2023.02 - 2025.07
- Collect data identifying relevant data sources and ensuring proper permissions.
- Data maintenance and validation.
- Team Collaboration and support.
- Fulfillment of established goals.
Call center agent
Teleperformance
Pereira, Colombia
2021.08 - 2023.01
- Problem-solving.
- Information research.
- Meet goals and metrics.
- Provide support to customers in various processes.
- Receive recommendations from customers and provide ideas to carry them out.
- Strengthen customer and business relationships.
Bilingual Operations Assistant
S&C Group
Pereira, Colombia
2020.04 - 2021.01
- Drafting and editing of management-related material company operations.
- Meeting short- and long-term objectives continually.
- Work team's coordination and management.
- Monitoring of work processes.
- Facilitate communication between the company and customers.
English Teacher (Circulo Virtuoso Project)
Educational project from the Universidad Tecnologica de Pereira
Pereira, Colombia
- Planning and implementation of English classes.
- Setting learning objectives.
- Creation of material based on specific topics.
Formación
Bachelor Student of Bilingualism - emphasis on English
Universidad Tecnológica de Pereira
Pereira 2019.01 - Actual
High School -
Institución Educativa Hans Drews Arango
Pereira 2015.01 -
Systems Technique -
SENA
Pereira 2015.01 -
Enfatiza tus habilidades clave
- Classroom management
- Lesson planning
- Communication
- Soft skills
- Teamwork
- Problem solving
- Creativity
- Patience
Idiomas
Spanish
Experto
English
Avanzado
Diplomas
- Online Teaching
- BPO&O and tourism
Cronología
English Teacher
American School Way
2025.06 - 2026.07
Data Curator
Veeva Systems
2023.02 - 2025.07
Call center agent
Teleperformance
2021.08 - 2023.01
Bilingual Operations Assistant
S&C Group
2020.04 - 2021.01
Bachelor Student of Bilingualism - emphasis on English
Universidad Tecnológica de Pereira
2019.01 - Actual
High School -
Institución Educativa Hans Drews Arango
2015.01 -
Systems Technique -
SENA
2015.01 -
English Teacher (Circulo Virtuoso Project)
Educational project from the Universidad Tecnologica de Pereira