Katherine Collette
Colorado Springs
Summary
Reliable and adaptable professional with a background in customer service and cash management. Skilled in problem-solving and maintaining high accuracy in cash handling, ready to support operational success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Store Cashier
Dillard's
07.2022 - Current
- Assisted customers with inquiries, providing product knowledge and excellent service.
- Collaborated with team members to enhance store operations and customer satisfaction.
- Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
- Balanced cash drawer at the end of each shift, ensuring all funds were accounted for correctly.
- Resolved customer complaints professionally, ensuring their needs were met and fostering loyalty.
- Adhered to strict cash handling policies, reducing the risk of theft or mismanaged funds within the store setting.
- Fulfilled customer orders accurately and efficiently, ensuring timely delivery of products.
- Coordinated with team members to optimize order picking processes and enhance workflow efficiency.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
Education
Bachelor of Science - Data Analytics And Systems Engineering
University of Colorado At Colorado Springs
Colorado Springs, CO12-2027
Skills
- Reliability and punctuality
- Teamwork and collaboration
- Customer service
- Cash handling expertise
- Problem-solving
- Attention to detail
- Honest and dependable
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Timeline
Store Cashier
Dillard's
07.2022 - Current
Bachelor of Science - Data Analytics And Systems Engineering
University of Colorado At Colorado Springs