Katherine A. Orecchio
Colorado Springs
Summary
Goal-oriented team manager recognized for exceptional leadership and communication skills. Extensive experience in overseeing daily operations and guiding teams to achieve objectives. Proven track record in conflict resolution and fostering team collaboration, driving performance improvements through innovative strategies. Committed to creating environments that enhance employee engagement and operational efficiency.
Overview
9
9
years of professional experience
Work History
Technician IV- Human Resources Administrator
State of Colorado Department of Agriculture
Broomfield
06.2023 - Current
- Administrator for HR systems and programs, including Kronos and UKG, ensuring optimal functionality.
- Managed employee access based on specific job roles to enhance security protocols.
- Oversaw comprehensive onboarding processes, including salary confirmation and new hire data entry.
- Coordinated benefits and leave programs, reviewing eligibility for FMLA, STD, LTD, ADA, and Workers’ Compensation.
- Conducted biweekly New Employee Orientations covering timekeeping, benefits, union information, and HR policies.
- Maintained up-to-date employee records in internal systems and state directories to ensure accuracy.
- Processed job changes and salary updates while ensuring compliance with regulatory standards.
- Generated reports for payroll, employment history, audits, and position tracking to facilitate HR operations.
Human Resources Talent Acquisition Employment Technician
Jeffco Public Schools
Golden
07.2021 - 06.2023
- Collaborated with schools and departments to support applicants from Jeffco schools and external sources.
- Delivered exceptional customer service through phone, email, and various correspondence methods.
- Prepared and issued applicant job offers, determining appropriate salaries based on education and licensing qualifications.
- Verified licensing via Colorado Department of Education website to ensure compliance.
- Guided applicants in retrieving necessary documentation and applying for licenses.
- Reviewed CBI/FBI background checks to assess applicant eligibility for hire.
- Escalated complex background reports to Human Resources manager for further evaluation.
- Facilitated application processing for Guest Teacher applicants and Consultants, ensuring timely job offers.
- Assisted with job fairs and with job postings
Customer Care Representative II DBG Health Guide
Anthem
Denver
07.2018 - 07.2021
- Managed health insurance policies for multiple employers, ensuring clarity and compliance.
- Assisted members with benefit inquiries and detailed breakdowns of coverage.
- Handled claims adjustments, grievances, appeals, and price breakdowns efficiently.
- Streamlined member navigation through the healthcare system as a concierge health guide.
- Communicated directly with members via phone and email to enhance accessibility.
- Conducted behavioral screenings to connect clients with appropriate clinicians and departments.
- Provided empathetic education on EAP and behavioral health services to clients in sensitive situations.
- Participated in new system testing, offering feedback to improve operational processes.
Team Manager
24-7 InTouch
Aurora
03.2016 - 07.2018
- Coached agents weekly, providing targeted feedback to enhance performance.
- Conducted daily reviews of surveys and QA scores, delivering actionable insights for improvement.
- Collaborated with Human Resources on interviewing, hiring, and terminating associates.
- Managed corrective actions, benefits administration, document filing, and access requests.
- Executed daily and weekly Quality Assurance checks on agents' calls and emails, offering necessary guidance.
- Designed events and activities to boost morale and foster team cohesion.
- Analyzed team performance data to identify growth opportunities and areas for improvement.
- Oversaw daily operations to ensure efficient workflow and productivity.
Education
Bachelor of Science - Psychology, Human Services
MSU Denver
Denver, CO05.2027
Certification - Addiction Recovery Coach Courses
Connecticut Community for Addition Recovery
Littleton, Colorado06.2023
Diploma - General Studies
McLain Community High School
Lakewood, Colorado01.2011
Skills
Onboarding and hiring
- HRIS management
- Payroll processing
- Attendance tracking
- E-Verify compliance
- CPPS proficiency
- DocuSign expertise
- Microsoft Office Suite
- Google Workspace proficiency
- Computer literacy
- State personnel regulations
- Benefits administration
- Project management
- Conflict resolution
- Behavioral assessments
- HR compliance
- Data analysis
- Employee engagement
- Performance coaching
- Staff development
- Customer focus
- Professionalism
- Product development
- Business planning
- Recruitment and training
- Technical skills
- Training and development
- Verbal and written communication
- Administration and reporting
References
- Roberta Watson, 303-912-4627, Jeffco Public Schools
- Jason Thompson, 303-982-6625, Jeffco Public Schools
- Peyton Valentine, 719-431-2977, Jeffco Public Schools
Summary Of Qualifications
Experienced HR professional with a strong focus on administration, personnel management, and process improvement. Skilled in managing end-to-end HR functions including recruiting, onboarding, payroll, job classification, training, program management and employee records. Proficient in PeopleSoft HRMS, UKG, Kronos, CPPS, E-Verify, and HRIS reporting. Demonstrated ability to oversee compliance with state policies, manage position control, and support organizational planning. Known for strong communication, problem-solving, and the ability to streamline workflows and support staff and leadership effectively.
Timeline
Technician IV- Human Resources Administrator
State of Colorado Department of Agriculture
06.2023 - Current
Human Resources Talent Acquisition Employment Technician
Jeffco Public Schools
07.2021 - 06.2023
Customer Care Representative II DBG Health Guide
Anthem
07.2018 - 07.2021
Team Manager
24-7 InTouch
03.2016 - 07.2018
Bachelor of Science - Psychology, Human Services
MSU Denver
Certification - Addiction Recovery Coach Courses
Connecticut Community for Addition Recovery
Diploma - General Studies
McLain Community High School
Similar Profiles
Gail MallinGail Mallin
Beetle Surveyor at Colorado Department Of AgricultureBeetle Surveyor at Colorado Department Of Agriculture
Rebecca ShullRebecca Shull
Auditor II at Colorado Department of Revenue, State of ColoradoAuditor II at Colorado Department of Revenue, State of Colorado
SANDISWA NONKULULEKO MAGIDELASANDISWA NONKULULEKO MAGIDELA
Cook at Free State Department of Agriculture and Rural devCook at Free State Department of Agriculture and Rural dev
Bianca OrtizBianca Ortiz
Correctional Registered Nurse at Vital Core Health CareCorrectional Registered Nurse at Vital Core Health Care
Grecia De LeonGrecia De Leon
Hospice Caregiver at Talem Home HealthcareHospice Caregiver at Talem Home Healthcare