Kate Scadden
Englewood
Summary
Dynamic and dedicated professional with experience at Starbucks Coffee Company, excelling in exceptional customer service and team collaboration. Proven ability to train staff effectively while maintaining high standards of beverage preparation and workspace organization. Skilled in time management and problem-solving, ensuring a welcoming environment for all patrons.
Overview
6
6
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
02.2024 - Current
- Prepared high-quality beverages in accordance with Starbucks standards.
- Provided exceptional customer service, ensuring a welcoming environment for all patrons.
- Maintained cleanliness and organization of workspace, adhering to health and safety regulations.
- Assisted in training new baristas on drink preparation techniques and store operations.
- Assisted in training new baristas on menu items, equipment use, and customer service best practices.
- Collaborated with team members to enhance workflow efficiency and improve overall store operations.
Hostess
Red Robin
06.2020 - 08.2021
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently to optimize seating arrangements.
- Communicated wait times clearly to guests, enhancing overall dining experience.
- Collaborated with kitchen staff to coordinate timely food service delivery.
- Trained new host staff on company policies and customer service standards.
- Handled guest inquiries and resolved complaints professionally and effectively.
Education
Associate of Science - Psychology
Arapahoe Community College
Littleton, CO05-2024
Bachelor of Science - Data Science
Arizona State University
Tempe, AZ12-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Exceptional customer service
- Adaptive and creative
- Safe food handling practices
Timeline
Barista
STARBUCKS COFFEE COMPANY
02.2024 - Current
Hostess
Red Robin
06.2020 - 08.2021
Associate of Science - Psychology
Arapahoe Community College
Bachelor of Science - Data Science
Arizona State University