Kate Bussey

• Delivered personalized food and beverage service to guests at a Forbes five-star, AAA five-diamond resort.
• Managed multiple tables in a fast-paced environment, maintaining high accuracy and guest satisfaction.
• Built relationships with guests by anticipating needs and promptly resolving concerns, enhancing overall experience.
• Collaborated with managers, bartenders, runners, and kitchen staff to create seamless dining experiences.
• Demonstrated strong communication and problem-solving skills while balancing competing priorities.
• Upheld the highest standards of professionalism and attention to detail in hospitality.

• Coordinated with servers, chefs, and kitchen staff to ensure seamless service delivery.
• Delivered food promptly, ensuring accuracy and presentation.
• Communicated with team members to ensure timely order delivery and resolve guest requests.
• Organized fast-paced dining environments to enhance guest satisfaction.
• Prepared dining areas and service stations to support efficient operations.
• Upheld Forbes five-star hospitality standards through professionalism and attention to detail.

• Welcomed guests and delivered personalized service at Broadmoor pool facilities.
• Ensured cleanliness and organization of pool deck, cabanas, and guest areas for enhanced guest experience.
• Assisted guests with seating, towels, cabana setup, and luxury amenities.
• Responded promptly to guest requests while ensuring friendly, professional service.
• Coordinated with servers and management to streamline daily operations and enhance service delivery.
• Anticipated guest needs and promptly resolved concerns to maintain high guest satisfaction.

Coursework

• Double Major in Communication Studies and Journalism
• Concentration in Public Relations & Advertising

Academic Honors

• Dean's List

International Experience

• Studied abroad in Bologna, Italy.
• Completed coursework in Social Justice, emphasizing global citizenship and community engagement.
• Volunteered with a local community organization, assisting with meal preparation, event setup, and community service.
• Traveled extensively throughout Europe, Australia, and South America, gaining firsthand experience with diverse cultures and strengthening intercultural communication skills.

Leadership & Organizations

• Bid Day Chair, Gamma Phi Beta: Planned and coordinated the chapter's Bid Day event, managing logistics, decorations, and event execution.
• Member, Public Relations Student Society of America (PRSSA)
• Member, Gamma Phi Beta Sorority