Kassidy McKevitt
Fort Collins
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Outpatient Case Manager
Summitstone Health Partners
Fort Collins
07.2022 - Current
- Coordinated patient care plans with multidisciplinary teams at Summitstone Health Partners.
- Conducted comprehensive assessments to identify client needs and resources.
- Developed individualized treatment strategies in collaboration with clients and providers.
- Provided crisis intervention support to clients experiencing mental health challenges.
- Facilitated referrals to community resources and support services for clients.
- Monitored client progress and adjusted care plans as necessary for optimal outcomes.
- Educated clients on mental health issues and available treatment options at Summitstone.
Server
HuHot
Denver
04.2018 - 12.2020
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled cash and processed payments with precision and care.
- Managed customer complaints professionally to uphold restaurant reputation.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Banquet Server, Server
Urban Putt
Denver
06.2019 - 04.2020
- Set up banquet rooms according to event specifications and guest requirements.
- Served food and beverages to guests in a timely and courteous manner.
- Assisted in the coordination of event timelines and service flow.
- Maintained cleanliness and organization of dining areas throughout events.
- Monitored guest needs and provided prompt assistance during events.
- Followed safety and sanitation guidelines to uphold health standards consistently.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Server, Bartender, Hostess
La Sandia
Denver
05.2016 - 06.2019
- Assisted in inventory management, tracking supplies and ordering stock.
- Provided excellent customer service, engaging patrons and handling requests.
- Trained new bartenders on drink preparation and bar procedures effectively.
- Collaborated with kitchen staff to ensure timely food service for guests.
- Monitored customer behavior to ensure a safe and enjoyable environment.
- Prepared checks, itemizing total meal costs and taxes.
- Explained menu items, describing ingredients and cooking methods upon request.
- Implemented feedback from customers to improve service quality and menu offerings.
Education
Bachelor of Science - Counseling Psychology
Johnson And Wales University
Denver, CO05-2019
Skills
- Effective communication
- Time management
- Active listening
- Quality improvement
- Cross-functional collaboration
- Email and telephone etiquette
- Critical thinking
- Resource management
- Verbal and written communication
- Positive attitude
- Team collaboration
- Customer service
- Event coordination
- Menu knowledge
Affiliations
- Previous Collegiate athlete (Soccer)
Languages
Spanish
Elementary
Accomplishments
- Accademic All Conference member
Certification
- AED/CPR Certified
- QMAP Certified
References
References available upon request.
Timeline
Outpatient Case Manager
Summitstone Health Partners
07.2022 - Current
Banquet Server, Server
Urban Putt
06.2019 - 04.2020
Server
HuHot
04.2018 - 12.2020
Server, Bartender, Hostess
La Sandia
05.2016 - 06.2019
Bachelor of Science - Counseling Psychology
Johnson And Wales University
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