Dynamic professional with extensive experience in inventory management and customer service at Spirit Halloween Store. Proven ability to enhance operational efficiency and achieve sales goals through effective staff training and supplier relations. Recognized for maintaining regulatory compliance and fostering a collaborative work environment, driving success in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Petroleum Management and Exploration
Platteville
04.2024 - Current
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Stocked shelves, racks, and bins with new or transferred merchandise.
Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
Analyzed inventory requirements based on customer demand forecasts.
Compared merchandise invoices to items actually received, and handled any discrepancies quickly.
Developed effective relationships with suppliers to ensure timely delivery of goods.
Pull reports in order to track inventory usage and allocation
Warehouse Lead/ Septic Expert
Septic Hotline LLC
Platteville
11.2020 - 04.2024
Maintained compliance with OSHA regulations in regards to workplace safety standards.
Reviewed work orders to determine work assignments and material and equipment needs.
Issued supplies, materials and products to team members based on information from requisitions.
Greeted members and provided excellent customer service.
Managed customer service inquiries, complaints, escalations.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Store Manager
Spirit Halloween Store
Greeley
08.2020 - 11.2020
Ensured compliance with safety regulations and company policies.
Established store tactics and strategies to achieve operational performance and sales goals.
Monitored inventory levels and placed orders to restock shelves.
Mitigated business risks by working closely with staff members and assessing performance.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Conducted daily store operations, including opening and closing procedures and cash handling.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Monitored employee performance and identified performance gaps for corrective action.
Warehouse Worker/Auto Parts Delivery Driver
Transwest Truck Trailer RV
Brighton
08.2018 - 08.2020
Staged and sorted multiple types of products for loading.
Identified discrepancies between physical count and computer data.
Organized warehouse space for efficient storage of products.
Verified accuracy of incoming shipments against purchase orders.
Maintained accurate inventory records using computerized tracking systems.
Preserved safe work environment by maintaining clean workstations and pallet area.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Transported goods to designated areas within the warehouse facility.
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