Karli Selzler
Berthoud
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
8
8
years of professional experience
Work History
Cosmetologist
Sirenhouse Salon+Extensions
04.2019 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Wait Staff Member
Broadlands Golf Course
03.2017 - 03.2019
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Coordinated with event planners to provide custom beverage offerings for tournaments and special occasions, enhancing overall guest experiences.
Server
Bad Daddy's Burger Bar
05.2017 - 02.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
State of CO Cosmetology License - Cosmetology
Aveda Institute Denver
Denver, CO12.2018
High School Diploma -
Skyline High School
Longmont, CO05.2017
Skills
- Active listening
- Clear communication
- Professionalism and ethics
- Sanitation practices
- Sales and upselling
- Issue resolution
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
Timeline
Cosmetologist
Sirenhouse Salon+Extensions
04.2019 - Current
Server
Bad Daddy's Burger Bar
05.2017 - 02.2019
Wait Staff Member
Broadlands Golf Course
03.2017 - 03.2019
High School Diploma -
Skyline High School
State of CO Cosmetology License - Cosmetology
Aveda Institute Denver
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