Karla Janet Rosales
Aurora
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking and reliable whit strong ability in doing a good work on offering a good costumer service and highly organized, proactive and punctual whit team-oriental mentality.
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
United Cargo Logistics Inc
06.2024 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Cashier
Noemi Boutique
03.2023 - 06.2024
- Respond promptly to customer inquiries via phone or email regarding product availability or order status.
- followed all safety protocol's while handling hazardous materials such as cleaning supplies.
- encourage additional sales by suggesting complementary items based on costumers needs.
- maintained inventory levels by restocking shelves with new products.
- processed sales transactions using cash register or point-of-sale system.
- received deliveries from vendors checked accuracy of shipment against purchase orders.
- performed daily opening closing procedures including counting cash drawer connects at the begging end of shift.
Operations Lead
Khols at Sephora
02.2023 - 02.2024
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
- Planned operations and activities, and led projects.
- Performed quality control and monitored production efforts.
- organizing all the makeup so that's it is in the place.
- making updates every time the brands changes products or has new product.
- keep the are cleaning.
- and helping costumer needs.
Customer Service Cashier
Genx Clothing
05.2017 - 10.2020
- promoted high costumer satisfaction by resolving problems whit knowledgeable and friendly service.
- provided excellent service and attention to costumer when face to face or through the phone conversations.
- recognized by management for providing exceptional costumer service.
- worked successfully whit diverse group og coworkers to accomplish goals and address issues related to our products and services.
- provide exceptional costumer service by listening to the costumer needs and preferences.
Education
GED -
Jefferson High School Lakewood
2305 Pierce St Edgewater 02-2017
Skills
- Customer service
- pos system operations
- client relationship building
- upselling strategies
- retail sales
- retail merchandising
- cash handling register opening and closing
- multitasking
- custumer service
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
United Cargo Logistics Inc
06.2024 - Current
Cashier
Noemi Boutique
03.2023 - 06.2024
Operations Lead
Khols at Sephora
02.2023 - 02.2024
Customer Service Cashier
Genx Clothing
05.2017 - 10.2020
GED -
Jefferson High School Lakewood
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