Karl Borski

• Managed day-to-day rafting operations.
• Assisted customers in booking reservations, sales and checking in.
• Trained employees to perform daily business functions.

~ Raft Guides

~ Office Sales Staff

~ Drivers

• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Managed large budgets, collaborating with other operational outposts to eliminate redundancies.
• Established foundational processes for business operations.

~ Directly manage 38 employees.

~ Oversee logistics for 9 separate activities in 4 counties for approximately 110-180 guests.

• Manage and maintain facility and fleet vehicles (15 units).
• Manage compliance of the company for 6 government/municipality agencies.

• Front Desk sales and services.
• Maintain facility equipment including refrigeration plant for ice rink, general plumbing/heating and facility fixtures.
• Trained new staff on operating Ice Resurfacer (Zamboni) and proper procedures for maintaining the highest quality ice surface.
• Assisted with in-house hockey programs as well as served as a liaison with local hockey club.

• Managed operations for international rafting company.
• Managed sales and reservations for both rafting and SCUBA activities.
• Trained and manged 8 full-time employees for both rafting and sales.
• Coordinated travel and transportation for international guests visiting Honduras for week-long activities.