Karen Sales Salas
Denver
Summary
Conscientious and compassionate professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
13
13
years of professional experience
Work History
HR Executive
America Environmental LLC
12.2021 - Current
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Streamlined tax preparation processes for increased efficiency and accuracy in filing returns.
- Completed and filed returns with tax departments at local, state, and federal levels.
Director of Operations
Denver Last Mile Logistics
07.2021 - 09.2023
- Maintained company compliance with local state and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs and constructive feedback.
- Implemented performance review and motivational strategies to elevate HR team results.
- Devised hiring and recruitment policies for a 40-employee company.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillsets.
- Retained 100% protocol on management tools and procedural accuracy.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Supervisor
Sam's Club
08.2019 - 07.2021
- Performed daily and monthly audits on cashiers.
- Monitored team while handling day-to-day accounting processes and financial accuracy.
- Maximized performance by monitoring daily activities and mentoring team members
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Streamlined operations of multiple lines of business within organization.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Tracked and prepared quarterly reports of sales goals to management.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Recorded inventory sales into organization's weekly income report.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Cashier/ Tobacco Assosiate
Sam's Club
04.2011 - 04.2014
- Monitored self-checkout systems and provided assistance or intervention where required.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Improved operations through consistent hard work and dedication.
Education
High School Diploma -
Montbello High School
Denver Co05.2011
Skills
- Adhering to Disciplinary Procedures
- Negotiation Tactics
- Program Analysis
- Training Needs Analysis
- Hiring and Onboarding
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HR Executive
America Environmental LLC
12.2021 - Current
Director of Operations
Denver Last Mile Logistics
07.2021 - 09.2023
Supervisor
Sam's Club
08.2019 - 07.2021
Cashier/ Tobacco Assosiate
Sam's Club
04.2011 - 04.2014
High School Diploma -
Montbello High School
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