Karen Lizeth Marín Martínez
Customer Service Representative
Barranquilla
Summary
Psychology professional with over a year of experience in customer service, demonstrating strengths in team leadership, communication, and workplace ethics. Highly adaptable and responsible, I consistently contribute to a positive and efficient work environment. Fluent in English and skilled in bilingual communication, I am committed to delivering high-quality service and fostering strong client and team relationships. Continuously driven by professional growth, I actively seek opportunities to expand my knowledge and apply my skills in dynamic, collaborative settings.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
1
1
Language
Work History
Customer Service Representative
Columbi office S.A -Anchora
06.2023 - Current
- Company Overview: Anchor Health Care Services
- Schedule appointments for patients, ensuring accurate and timely bookings based on availability and patient need
- Anchor Health Care Services
- Psychology professional with over 1 year of experience in customer service, excelling in team management and leadership.
- Possess strong adaptability, responsibility, and a high sense of ethics, allowing me to provide quality service and foster a positive work environment.
- Excellent command of English, enabling me to communicate effectively in bilingual settings.
- Constantly seeking professional growth and opportunities to apply and expand my knowledge and skills.
Education
Psychology -
Fundación Universitaria Cervantes San Agustín
Skills
- Communication skills
- Problem-Solving skills
- Critical thinking skills
Customer service
Active listening
Problem-solving
Time management
Adaptability and flexibility
Call center experience
Decision-making
Critical thinking
Team collaboration
Timeline
Customer Service Representative
Columbi office S.A -Anchora
06.2023 - Current
Psychology -
Fundación Universitaria Cervantes San Agustín
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