Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Lizeth Marín Martínez

Customer Service Representative
Barranquilla

Summary

Psychology professional with over a year of experience in customer service, demonstrating strengths in team leadership, communication, and workplace ethics. Highly adaptable and responsible, I consistently contribute to a positive and efficient work environment. Fluent in English and skilled in bilingual communication, I am committed to delivering high-quality service and fostering strong client and team relationships. Continuously driven by professional growth, I actively seek opportunities to expand my knowledge and apply my skills in dynamic, collaborative settings.


Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
2022
2022
years of post-secondary education
1
1
Language

Work History

Customer Service Representative

Columbi office S.A -Anchora
06.2023 - Current
  • Company Overview: Anchor Health Care Services
  • Schedule appointments for patients, ensuring accurate and timely bookings based on availability and patient need
  • Anchor Health Care Services
  • Psychology professional with over 1 year of experience in customer service, excelling in team management and leadership.
  • Possess strong adaptability, responsibility, and a high sense of ethics, allowing me to provide quality service and foster a positive work environment.
  • Excellent command of English, enabling me to communicate effectively in bilingual settings.
  • Constantly seeking professional growth and opportunities to apply and expand my knowledge and skills.

Education

Psychology -

Fundación Universitaria Cervantes San Agustín

Skills

  • Communication skills
  • Problem-Solving skills
  • Critical thinking skills

Customer service

Active listening

Problem-solving

Time management

Adaptability and flexibility

Call center experience

Decision-making

Critical thinking

Team collaboration

Timeline

Customer Service Representative

Columbi office S.A -Anchora
06.2023 - Current

Psychology -

Fundación Universitaria Cervantes San Agustín
Karen Lizeth Marín MartínezCustomer Service Representative