Karapet Seferyan
Hospitality Shuttle
DENVER
2
Languages
15
years of professional experience
Accomplished Director of Operations with a track record of streamlining processes and fostering team collaboration. Skilled in strategic planning and problem resolution, consistently achieving goals in budget management and vendor negotiations, contributing to overall business success.
Work History
General Manager
1 Year- Managed daily operations to ensure efficient shuttle services and customer satisfaction.
- Coordinated staff schedules to optimize resource allocation and service availability.
- Implemented training programs for new employees, enhancing team performance and service delivery.
- Oversaw fleet maintenance to ensure safety compliance and operational readiness.
Director of Operations
5 Years 2 Months- Streamlined operational workflows to enhance efficiency and reduce turnaround times.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Led cross-functional teams in executing strategic initiatives for process improvements.
- Managed vendor relationships, negotiating contracts to secure favorable terms and conditions.
- Facilitated regular performance reviews, providing constructive feedback to support team development.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
General Manager
6 Years 4 Months- Developed and maintained relationships with local businesses to expand service partnerships.
- Managed budget implementations, employee evaluations, and contract details.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
GED
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Team leadership
Staff management
Customer relations
Staff training/development
Inventory control
Customer relationship management
Employee scheduling
Verbal and written communication
Administrative skills
Labor cost controls
Process improvements
Strategic planning
Performance improvement
Vendor relationships
Facility management
Workflow planning
Performance evaluations
Purchasing
Expense control
Business development
Operations oversight
Performance analysis
Project planning
Marketing
Data review
Market analysis
Bilingual
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
General Manager
Hospitality Shuttle
07.2025 - 07.2026Read More
Director of Operations
SNS Indoor Solutions
04.2019 - 06.2024Read More
General Manager
Black Arrow Trucking
01.2012 - 05.2018Read More
Overland High School
GED
Read More