Kara Pierce
Colorado Springs
Summary
Results-oriented Property Manager with nearly ten years of experience managing diverse multi-family portfolios, including student housing and conventional communities. Expertise in optimizing operations and enhancing cash flow while ensuring compliance with regulations. Strong track record of building and maintaining positive relationships with tenants and property owners. Proficient in AppFolio, Yardi, and Entrata software.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Lion Realty
Colorado Springs
04.2024 - Current
- Oversees the day-to-day operations of 405 units (mixed portfolio- about half is student rentals) ensuring everything runs smoothly and efficiently.
- Builds and nurtures strong relationships with tenants, addressing concerns and inquiries quickly and professionally.
- Performs regular property inspections to identify maintenance needs, safety concerns, and compliance issues, ensuring a safe and well-maintained environment for all.
- Negotiates and enforces lease agreements, balancing legal, financial, and regulatory considerations to protect both tenants and owners.
- Works closely with contractors and vendors to manage property repairs and improvements, ensuring quality service and cost-effective solutions.
- Fosters a proactive rent collection system, reducing late payments and boosting overall cash flow.
- Leverages property management software (Appfolio) to streamline administrative tasks, track lease agreements, and generate financial reports, enhancing operational efficiency.
- Conducts market research to establish competitive rental rates, increasing revenue and positioning the property favorably in the market.
- Handles tenant disputes and conflicts with professionalism, aiming to resolve issues amicably while minimizing legal risks.
- Keeps meticulous records, including lease agreements, maintenance logs, and financial documents, ensuring full compliance with industry standards and regulations.
Property Manager
Apartment Management Consultants
Colorado Springs
10.2019 - 04.2024
- Oversees operations for a diverse portfolio of properties ranging from 64 to 200 units, ensuring each site runs efficiently and delivers a high-quality experience for tenants.
- Cultivates strong, lasting relationships with tenants, proactively addressing concerns and inquiries to maintain a positive community atmosphere.
- Regularly inspects properties to identify maintenance needs, safety risks, and potential compliance issues, ensuring every space is both safe and well-maintained.
- Negotiates and enforces lease agreements, handling all legal, financial, and regulatory aspects to protect both tenants and property owners.
- Coordinates with contractors and vendors to manage property repairs and enhancements, ensuring work is done to the highest standards and within budget.
- Implements a streamlined rent collection system, minimizing late payments and enhancing cash flow across multiple properties.
- Leverages property management software to automate administrative tasks, track lease details, and generate financial reports, driving efficiency across all managed locations.
- Conducts market research to determine optimal rental rates, boosting revenue and keeping properties competitive in the marketplace.
- Effectively mediates tenant conflicts and disputes, resolving issues professionally and minimizing potential legal concerns.
- Maintains detailed, up-to-date property records covering leases, maintenance logs, and financial reports to ensure full regulatory compliance and smooth operations across all properties.
Property Manager
Shefflin Investments
Colorado Springs
07.2016 - 10.2019
- Handled marketing efforts by creating and posting ads on social media platforms and Craigslist to attract prospective residents.
- Quickly became proficient with property management software (Appfolio) to streamline daily tasks.
- Demonstrated strong computer skills to efficiently manage office operations and communication.
- Processed remote check deposits, ensuring timely and accurate financial transactions.
- Followed up with potential residents to guide them through the leasing process and answer questions.
- Reviewed and processed rental applications, ensuring they met company criteria and standards.
- Managed move-in procedures, including lease signings and generating move-in cost estimates.
- Provided ongoing support to current residents, addressing inquiries and maintenance requests.
- Ensured the property remained in top condition by overseeing cleanliness and overall appearance, including the office.
- Coordinated work orders and supervised maintenance staff to maintain property upkeep.
- Ordered necessary parts and scheduled vendor services for timely property repairs.
- Monitored and tracked the eviction and collections process, ensuring compliance with legal and company policies.
- Started as an entry-level leasing agent in July 2016 and quickly progressed to manage two multi-family communities with a combined total of over 250 units.
Education
High School Diploma -
Mitchell High School
Colorado Springs, CO05.2016
Skills
- Budgeting and financial management
- Entrata and Yardi proficiency
- Conflict resolution strategies
- Appfolio expertise
- Marketing strategy development
- Attention to detail
- Construction management
- Leadership skills
- Accounts payable and receivable
- Customer service excellence
- Microsoft Outlook and Office proficiency
- Vendor relationship management
- Technical proficiency in software applications
- Accounting principles knowledge
- Fair housing regulations compliance
- Sales techniques and strategies
- Computer literacy and skills
- Organizational budget oversight
- Payroll processing expertise
- Phone etiquette and communication skills
- Organizational skills and efficiency
- Analytical skills for decision making
- Time management techniques
- Property leasing expertise
Certification
• Certified Apartment Manager, Present
• Certified Pool Operator, Present
• Colorado Real Estate License, 12/01/24, 12/01/27
• Certified Pool Operator, Present
• Colorado Real Estate License, 12/01/24, 12/01/27
Languages
English
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Property Manager
Lion Realty
04.2024 - Current
Property Manager
Apartment Management Consultants
10.2019 - 04.2024
Property Manager
Shefflin Investments
07.2016 - 10.2019
High School Diploma -
Mitchell High School