Summary
Overview
Work History
Education
Skills
Timeline
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KARA L. WALSH

Arvada

Summary

Detail-oriented and highly organized professional with 7+ years of experience in customer service, operations, and team leadership. Skilled in managing daily office functions, coordinating schedules, and supporting executives and staff to ensure efficient operations. Proven ability to streamline processes, train and supervise employees, and deliver excellent client service. Seeking to leverage interpersonal skills, administrative expertise, and operational management background into an Office Manager position.

Overview

11
11
years of professional experience

Work History

Flight Attendant

Southwest Airlines
05.2022 - Current
  • - Ensure passenger safety and compliance with FAA regulations, demonstrating strong attention to detail and crisis management skills.
  • - Communicate effectively with pilots, operations agents, and crew to maintain seamless flight operations.
  • - Deliver top-tier customer service, resolving conflicts and addressing passenger needs in high-pressure environments.
  • - Administer first aid and medical support when required.

Real Estate Agent

Mammoth Realty / Premier Realty
12.2019 - 04.2022
  • - Coordinated client meetings, property showings, and open houses, requiring advanced scheduling and organizational skills.
  • - Drafted, reviewed, and managed contracts and closing documents with accuracy and confidentiality.
  • - Maintained communication between lenders, inspectors, appraisers, and clients to ensure smooth transactions.
  • - Provided personalized client service, helping buyers and sellers navigate high-stakes decisions.

Server, Bartender & Trainer

North 30th Sports Pub & Grille
03.2018 - 04.2022
  • - Trained and supervised new staff, ensuring adherence to service standards and operational procedures.
  • - Oversaw closing operations, assigned tasks, and maintained accountability for team performance.
  • - Managed customer service operations, including order-taking, payments, and conflict resolution.
  • - Balanced multiple priorities in a fast-paced environment while maintaining accuracy and professionalism.

Server, Cashier, Trainer

Tijuana Flats
08.2014 - 03.2018
  • - Trained and supported team members to enhance performance and efficiency.
  • - Delivered excellent customer service, including upselling and personalized recommendations.
  • - Ensured cleanliness and order, fostering a welcoming environment for guests.

Education

High School Diploma -

Sunlake High School
01.2015

Skills

  • - Office Administration & Scheduling
  • - Staff Training & Supervision
  • - Customer Relations & Client Support
  • - Calendar & Travel Coordination
  • - Records & Document Management
  • - Conflict Resolution & Problem-Solving
  • - Vendor & Contractor Relations
  • - Microsoft Office Suite Google Workspace POS Systems

Timeline

Flight Attendant

Southwest Airlines
05.2022 - Current

Real Estate Agent

Mammoth Realty / Premier Realty
12.2019 - 04.2022

Server, Bartender & Trainer

North 30th Sports Pub & Grille
03.2018 - 04.2022

Server, Cashier, Trainer

Tijuana Flats
08.2014 - 03.2018

High School Diploma -

Sunlake High School

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KARA L. WALSH