Kara Dougherty Christopoulos
Colorado Springs
Summary
Graduate student in Adams State University’s Clinical Mental Health Counseling (CMHC) program, expected graduation Fall 2027. Compassionate, detail-oriented professional with B.S. in Psychology and hands-on experience supporting survivors of intimate partner violence, sexual assault, and stalking. Well-versed in client coordination and clinical administrative support. Skilled in trauma-responsive care, records management, scheduling, and electronic health records. Eager to expand counseling skills and gain direct clinical experience through practicum placement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Administrative Support & Billing Specialist
TESSA
Colorado Springs
01.2024 - Current
- Serve as point person for Clinical Department’s EHR system (TheraNest/Ensora), including client registration, case opening/closing, and referral management.
- Track, submit, and advocate for billable services; ensure accurate, timely submissions to Medicaid/insurance.
- Apply trauma-responsive and culturally-responsive practices in all client and staff interactions.
- Coordinate schedules, meetings, and records requests while maintaining HIPAA compliance.
Owner / Operator
Kara Myers’ Cleaning Services
Colorado Springs
06.2016 - 06.2025
- Managed rotating client schedules, scopes of work, quotes, and detailed invoicing.
- Demonstrated meticulous attention to detail and consistent on-time delivery.
- Built trustworthy relationships with long-term clients through reliable service.
- Successfully transitioned out of the business by referring clients to trusted local providers, ensuring continuity of service.
Flex Safeline Advocate
TESSA
Colorado Springs
10.2023 - 12.2023
- Provided crisis intervention, safety planning, and warm handoffs to resources for survivors of intimate partner violence, sexual assault, and stalking.
- Facilitated communication between victims and law enforcement agencies.
- Developed educational materials on victim rights and available services.
- Conducted intake assessments to determine victims' immediate needs.
- Documented client interactions promptly and accurately while upholding HIPAA and confidentiality standards.
Behavior Technician
Springs Learning Community
Colorado Springs
06.2021 - 11.2021
- Delivered one-to-one and group behavioral interventions per treatment plans.
- Captured behavioral data and collaborated with multidisciplinary teams to inform provider (BCBA) decisions.
- Maintained accurate documentation and followed protocols consistently.
- Implemented behavior intervention plans for students with diverse needs.
- Trained new staff on behavior management techniques and protocols.
- Engaged with families to discuss student behavior and progress updates.
Receptionist / Facilities Coordinator / Security Administrator (Top Secret Clearance)
SARA Inc.
Colorado Springs
03.2018 - 06.2021
- Coordinated vendor/visitor access, meeting rooms, and facilities logistics; escorted contractors and maintained secure environments.
- Assisted with Accounts Payable/Receivable, tracked reimbursements, managed petty cash and indirect funds.
- Managed onboarding briefs, tracked training certificates/licensure, and supported HR compliance tasks.
- Coordinated scheduling, staff training, and compliance-related documentation across departments.
- Implemented access control measures for sensitive areas and data protection.
- Hosted meetings and conducted consultations with managers, executives and staff to educate on effective security practices and advise on implementing new technologies securely.
- Maintained documentation of security incidents, investigations, and system updates effectively.
Education
M.A. - Clinical Mental Health Counseling
Adams State University
Alamosa08-2027
B.S. - Psychology
Colorado Technical University
Colorado Springs & Online04-2024
Skills
- Records management & confidentiality (HIPAA/PHI/PII)
- Scheduling & coordination
- Insurance billing & reimbursements
- Electronic Health Records (TheraNest/Ensora)
- Microsoft Office
- Salesforce
- ADP Workforce
- DISS
- Trauma-responsive client support
- Culturally-responsive practices
Certification
Confidential Victim Advocate Training, TESSA, 2022
References
References available upon request.
Timeline
Clinical Administrative Support & Billing Specialist
TESSA
01.2024 - Current
Flex Safeline Advocate
TESSA
10.2023 - 12.2023
Behavior Technician
Springs Learning Community
06.2021 - 11.2021
Receptionist / Facilities Coordinator / Security Administrator (Top Secret Clearance)
SARA Inc.
03.2018 - 06.2021
Owner / Operator
Kara Myers’ Cleaning Services
06.2016 - 06.2025
M.A. - Clinical Mental Health Counseling
Adams State University
B.S. - Psychology
Colorado Technical University