Kane Tucson
Durango
Summary
Hardworking and driven Retail Sales Manager with a proven track record of driving business growth, increasing customer satisfaction, and inspiring high-performance teams. Passionate about creating innovative strategies that enhance guest engagement, optimize operations, and improve bottom-line performance. A visionary leader known for exceeding sales targets, developing talent, and fostering a motivating, results-driven work environment. Seeking to leverage my leadership, creativity, and ambition to make a transformative impact in a forward-thinking organization.
Overview
20
20
years of professional experience
Work History
Sales Manager
Durango Motor Company
08.2012 - Current
- Led and inspired a sales team to achieve 30% net profit increase through innovative sales strategies and customer engagement initiatives.
- Recruited, trained, and developed multiple teams, boosting market effectiveness for the Lincoln brand by 400%.
- Spearheaded promotional and merchandising strategies that enhanced customer engagement and drove significant sales growth surpassing previous averages of 165 vehicles per month to as high as 312 sales in a month.
- Regularly exceeded sales targets through goal-oriented leadership, leading the team to surpass monthly and annual sales objectives.
- Coached employees on advanced sales techniques, ensuring they successfully handled complex customer issues, resulting in a 20% improvement in customer satisfaction scores.
- Trained team members in effective sales strategies, contributing to a more streamlined operation and increased efficiency.
- Assessed and interpreted sales reports to capitalize on market trends, supporting business planning and decision-making.
Internet Manager/Inventory Manager
New Country Auto Center
06.2008 - 08.2012
- Strengthened inventory control processes, improving stock accuracy and reducing discrepancies by 15%.
- Optimized supply management, balancing inventory needs with budget constraints and spatial limitations to meet company objectives.
- Managed daily cycle counts, ensuring up-to-date stock numbers and successful resolution of inventory variances.
- Led a team in maintaining inventory oversight, ensuring on-time delivery and satisfaction with product availability.
- Collaborated with senior management to refine operational processes, contributing to more efficient business operations.
- Increased set appointments by over 200% which increased sales by an average of 36 a month
Special Education Teacher Assistant
Tri County Head Start
08.2005 - 05.2007
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
- Assisted lead teachers in delivering personalized learning experiences, enhancing student engagement and fostering an inclusive learning environment.
- Oversaw students in classrooms and halls, ensuring a safe, structured environment conducive to learning.
Asphalt Roller Operator
Elam Construction Incorporated
07.2004 - 06.2005
- Ensured safety, adhering to all site regulations and guidelines during the operation of roller machinery.
- Collaborated with engineers and supervisors to align roller operations with overall project objectives and schedules successfully.
- Moved equipment between job locations using truck and trailer.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Met project demands consistently through careful and consistent operation of heavy equipment.
Education
High School Diploma -
Ignacio High School
Ignacio, CO05.2004
Skills
- Leadership & Team Development: Proven ability to coach, mentor, and build high-performing teams Well versed with leadership and communication through behavioral and personality profiling to build relationships creating retention of people
- Customer Engagement: Expertise in cultivating long-lasting customer and employee relationships that drive satisfaction and loyalty
- Business Development: Focused on creating strategies that enhance revenue growth and market share Consistently utilizing new technology enhancing the quality of ongoing improvement
- Sales Optimization: Skilled in identifying emerging trends and optimizing sales techniques to exceed targets
- Creative Problem Solving: Known for implementing innovative solutions that streamline operations and boost performance
- Communication: Excellent interpersonal, negotiation, and presentation skills
- Merchandising & Promotional Strategies: Strength in planning and executing strategies that engage customers and boost sales
Timeline
Sales Manager
Durango Motor Company
08.2012 - Current
Internet Manager/Inventory Manager
New Country Auto Center
06.2008 - 08.2012
Special Education Teacher Assistant
Tri County Head Start
08.2005 - 05.2007
Asphalt Roller Operator
Elam Construction Incorporated
07.2004 - 06.2005
High School Diploma -
Ignacio High School
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