Kalie Juarez
Westminster
Summary
Highly-motivated & committed employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Concession Stand Manager
Aspen Concessions
Denver
05.2024 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised concession stand operations during events and ensured customer satisfaction.
- Ensured compliance with local health department regulations regarding food preparation and service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Restaurant Hostess
Two Brothers Cafe
Denver
01.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Restaurant Server
Two Brothers Cafe
Denver
07.2022 - Current
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Processed payments from customers using cash registers or POS systems.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
Concessions Supervisor
Observ Inc.
Denver
08.2021 - 01.2024
- Supervised and trained concessions staff in customer service, food preparation.
- Developed and implemented inventory control systems to ensure accurate ordering of supplies
- Monitored stock levels and placed orders for restock when needed.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests.
Student Intern
The Law Office of Christina Brown
Denver
12.2019 - 02.2020
- Organized transaction papers along with scanning consultation documents
- Provided administrative support, such as scheduling appointments, filing paperwork, and taking notes during meetings.
Education
High School Diploma -
Dsst: Cole High School
Denver, CO05-2021
Associate of Science - Criminal Justice
University of Northern Colorado
Greeley, COAssociate of Science - Criminal Justice
Front Range Community College
Westminster, COSkills
- Conflict Resolution
- POS system operations
- Supply Restocking
- Service prioritization
- Quality Control Analysis
- Active Learning
- Customer Service
- Safe Food Handling
- Relationship Building
- Guest Relations
- Inventory management
- Event supervision
Timeline
Concession Stand Manager
Aspen Concessions
05.2024 - Current
Restaurant Hostess
Two Brothers Cafe
01.2024 - Current
Restaurant Server
Two Brothers Cafe
07.2022 - Current
Concessions Supervisor
Observ Inc.
08.2021 - 01.2024
Student Intern
The Law Office of Christina Brown
12.2019 - 02.2020
High School Diploma -
Dsst: Cole High School
Associate of Science - Criminal Justice
University of Northern Colorado
Associate of Science - Criminal Justice
Front Range Community College