Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kaiya Mahon

Fort Collins

Summary

I think I would be a very valuable employee because I have a lot of experience with working with people, completing jobs in a timely manner, and building long lasting relationships with clients.

Overview

10
10
years of professional experience

Work History

Office Manager

Summit Landscaping
Estes Park
10.2020 - Current
  • Coordinated schedules and meetings for executives and team members efficiently.
  • Implemented filing systems to organize documents and improve accessibility.
  • Oversaw maintenance of office equipment to ensure proper functionality.
  • Communicated with vendors to negotiate contracts and service agreements promptly.
  • Developed office policies to enhance workplace efficiency and productivity standards.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Reviewed files and records to obtain information and respond to requests.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed office budget to handle inventory, postage and vendor services.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Assisted in recruiting, onboarding and training new employees.

Opening Manager, Cook

Qdoba
Fort Collins
08.2019 - 09.2020
  • Managed daily operations to ensure smooth store functionality.
  • Trained and supervised team members on customer service standards.
  • Ensured compliance with health and safety regulations in the store environment.
  • Provided leadership and guidance to team members as needed.
  • Developed and maintained positive relationships with customers and vendors.
  • Confirmed that all safety protocols were being followed during store hours.

Residential House Cleaner

Nicoles Cleaning Company
Fort Collins
06.2018 - 07.2019
  • Cleaned residential spaces using eco-friendly products and efficient techniques.
  • Organized cleaning supplies and equipment for optimal workflow and accessibility.
  • Managed time effectively to complete cleaning tasks within scheduled appointments.
  • Communicated with clients to understand specific cleaning preferences and requirements.
  • Trained new staff on proper cleaning procedures and safety protocols.
  • Reported maintenance issues to homeowners for timely resolution and care.
  • Maintained confidentiality of client information and respected their privacy during visits.
  • Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
  • Scrubbed kitchen counters, cabinets and backsplashes.
  • Cleaned interior windows and wiped down blinds.
  • Dusted furniture, fixtures, window sills, baseboards and other surfaces.
  • Emptied trash cans in all rooms of the house.
  • Performed deep-cleaning projects such as tile grout scrubbing or waxing floors.
  • Assisted with laundry duties upon request from clientele.
  • Swept porches, decks or patios.
  • Swept, vacuumed and mopped hardwood floors.
  • Vacuumed carpets and upholstered furniture.
  • Polished mirrors and chrome fixtures.
  • Organized closets as requested by clients.
  • Maintained a safe working environment by using appropriate cleaning supplies.

Bar Back, Server, Busser, Hoste

Palominos Mexican Restaurant
Loveland
09.2016 - 03.2018
  • Assisted servers with timely food delivery to tables
  • Maintained cleanliness of dining and service areas
  • Set up tables for large events and parties
  • Followed health and safety guidelines consistently
  • Communicated effectively with team during busy shifts
  • Checked back with guests to ensure satisfaction with each course.
  • Greeted guests and provided them with menus.
  • Processed payments for customers at the end of their meal experience.
  • Kept up with current promotions and new menu items.
  • Maintained a clean work station at all times during shift.
  • Cleared dishes from tables between courses and after meals.
  • Assisted in the setup of dining areas prior to guest arrival.
  • Inspected dining room area for cleanliness prior to seating guests.
  • Delivered exceptional customer service in accordance with company standards.
  • Provided information on menu items, including daily specials.
  • Demonstrated ability to handle multiple tasks while maintaining a high level of professionalism.
  • Provided assistance to fellow servers when necessary or requested by management.

Cash Register

Ace Hardware
Fort Collins
05.2015 - 06.2016
  • Handled cash register transactions when needed.
  • Operated cash register, accepted payments, issued change and receipts to customers.
  • Operated cash register to complete transactions quickly and accurately.
  • Managed cash register and processed customer transactions with high accuracy.

Education

High School Diploma -

Front Range Community College
Fort Collins, CO

Skills

  • Office administration
  • Customer service
  • Inventory management
  • Scheduling coordination
  • Problem resolution
  • Strategic planning
  • Office management
  • Payroll and budgeting
  • Clear oral/written communication
  • Bookkeeping
  • Scheduling
  • Workforce management
  • Meeting planning
  • Billing

Affiliations

  • I have 2 dogs and I enjoy walking/hiking and being active in my free time.
  • I also have a niece named Lila and I enjoy swimming, going to festivals, and just being outside with her.

Timeline

Office Manager

Summit Landscaping
10.2020 - Current

Opening Manager, Cook

Qdoba
08.2019 - 09.2020

Residential House Cleaner

Nicoles Cleaning Company
06.2018 - 07.2019

Bar Back, Server, Busser, Hoste

Palominos Mexican Restaurant
09.2016 - 03.2018

Cash Register

Ace Hardware
05.2015 - 06.2016

High School Diploma -

Front Range Community College

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Kaiya Mahon