Kaitlyn Hammond
Denver,CO
Summary
Marketing graduate from the University of Colorado Denver with a strong foundation in brand strategy, consumer behavior and digital marketing. Nearly seven years of experience in customer service and administrative roles. Skilled at communication, project coordination and supporting cross-functional teams. Eager to begin a career in marketing where I can contribute to creative campaigns and brand growth. Recognized on the Dean’s List for academic achievement and known for being adaptable and detail-oriented.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Hammer Glass LLC
01.2023 - Current
- Managed 20+ incoming calls, emails and faxes per day from customers
- Support brand professionalism and client experience through effective communication and front office management
- Use Microsoft Excel to track data that informs marketing and sales outreach
- Help coordinate internal communication and project organization, ensuring smooth workflows
- Serve as a consistent brand representative through phone, email, and in-person contact
Supervisor
OM II Management Inc-Cold Stone
07.2018 - 05.2025
- Oversaw daily store operations, including sales tracking, customer service, and shift management
- Developed marketing strategies to improve customer engagement and in-store traffic
- Mentored team members on communication techniques and brand presentation
Education
Bachelor of Science - Marketing
University of Colorado Denver
Denver, CO05-2025
Associate of Science - Business Administration And Management
Community College of Denver
Denver, CO12-2022
Skills
- Proficient in Microsoft Office Suite
- Client Relations
- Phone Etiquette
- Internal Communications
- Proven sales ability
- Marketing
Timeline
Administrative Assistant
Hammer Glass LLC
01.2023 - Current
Supervisor
OM II Management Inc-Cold Stone
07.2018 - 05.2025
Bachelor of Science - Marketing
University of Colorado Denver
Associate of Science - Business Administration And Management
Community College of Denver
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