Overview
Work History
Education
Skills
Timeline
Generic

Kaitlin Tagg

Denver

Overview

9
9
years of professional experience

Work History

Crew Member

Forge Industrail Staffing
01.2016 - 12.2024
  • Worked front counter, drive-thru and other areas.
  • Carefully packaged finished products and prepared for shipment.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
  • Enhanced production efficiency by operating various machinery and equipment in a timely manner.
  • Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
  • Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
  • Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
  • Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.
  • Participated in regular performance evaluations, identifying areas for growth and development within the role.
  • Performed preventive maintenance on machines and equipment, prolonging their lifespan and minimizing downtime.
  • Increased product quality by conducting regular inspections and identifying areas for improvement.
  • Optimized workflow processes by analyzing current methods and recommending improvements for increased efficiency.
  • Implemented best practices for material handling, contributing to reduced damage rates during transportation.
  • Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Cultivated professional working relationships with peers and supervisors.
  • Kept accurate and detailed records of personnel progress and productivity.

Staffing Coordinator

Aims Advantage
06.2021 - 12.2023
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.
  • Developed and facilitated new-hire orientations.
  • Facilitated smooth employee transitions with comprehensive onboarding program.
  • Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
  • Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
  • Developed strong relationships with clients, leading to repeat business and long-term partnerships.
  • Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
  • Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
  • Interviewed, hired, and mentored over Number new personnel and oversaw all staffing operations.
  • Reduced time-to-fill metrics by implementing efficient sourcing methods, including social media outreach and job board postings.
  • Conducted reference checks and screening of potential candidates to support onboarding process.
  • Coordinated job postings and advertisements for maximum exposure and response rate.
  • Coordinated and administered job fairs and other recruitment events to engage potential talent.
  • Utilized online applicant tracking system to screen resumes for all job openings.
  • Optimized job advertisements to attract diverse talent pools, resulting in increased candidate quality and quantity.
  • Maintained up-to-date database of candidate profiles, streamlining talent search process.

Server/Trainer/Manager

Steak N Shake
11.2018 - 12.2023
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Monitored new server performance and offered continuous support throughout training period.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Utilized effective communication techniques to support server learning and comprehension.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.
  • Evaluated server performance regularly to identify areas for improvement and set attainable goals for development.
  • Conducted pre-shift meetings to review daily specials, menu changes, or operational updates with serving staff prior to opening hours.
  • Boosted restaurant revenue by equipping servers with upselling techniques and deep product knowledge.
  • Reduced order errors and improved service speed by implementing hands-on training approach for POS system usage.
  • Streamlined training process, making it more efficient and reducing time to full productivity for new servers.
  • Established and maintained quality control standards.
  • Developed job-specific competencies and performance standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Education

No Degree - Registered Nurse

Baker College
Flint, MI
05.2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Drive-thru operations
  • Leadership qualities
  • Food preparation
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Valid Driver's license
  • Complex Problem-solving
  • Visual communication
  • Creativity and innovation
  • Inventory restocking
  • Order management
  • Performance improvement
  • Menu memorization
  • Supplies monitoring and restocking
  • Telephone etiquette
  • Cooking
  • Positive company representation
  • Food running
  • Health code compliance
  • Beverage preparation
  • Assertiveness
  • Equipment maintenance
  • Ordering procedures
  • Diversity awareness
  • Salesmanship
  • Influencing skills
  • Housekeeping
  • Inventory counts
  • Point-of-sale transactions
  • Quality control checks
  • Point of sale operation
  • Sales expertise
  • Order delivery practices
  • Product promotion
  • Production line work
  • Willingness to learn
  • Workplace safety
  • Reliability and punctuality
  • Sanitation protocols
  • Task prioritization
  • Product knowledge
  • Landscaping and groundskeeping
  • Quality assurance
  • Table setting
  • Stock management
  • Recipe adherence
  • Steering
  • Tool and equipment use
  • Sanitizing
  • Point-of-sale system
  • Company standards
  • Workplace efficiency
  • Team contributions
  • Line efficiency

Timeline

Staffing Coordinator

Aims Advantage
06.2021 - 12.2023

Server/Trainer/Manager

Steak N Shake
11.2018 - 12.2023

Crew Member

Forge Industrail Staffing
01.2016 - 12.2024

No Degree - Registered Nurse

Baker College

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Kaitlin Tagg