Kailey Robinson
Fort Collins,CO
Overview
11
11
years of professional experience
Work History
Server
Mishawaka Amphitheatre
03.2021 - Current
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously during high volume periods without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Delivery Driver
DoorDash
12.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes
Produce Clerk
Lucky's Market
02.2020 - 07.2020
- Assisted customers with price checking and finding requested items.
- Rotated grocery products and adhered to "first in, first out" rule.
- Used dollies and pallet jacks to unload and organize merchandise.
- Maintained safe, neat and clean working environment.
- Followed hourly COVID-19 protocol, disinfecting stations in a timely manner.
Landscape Installation
Fresh Blooms
04.2019 - 08.2019
- Worked with customers and helped the designer develop landscaping plans
- Installed and maintained flowers, grass, trees and bushes
- Removed and disposed of plant debris from work sites to keep areas safe, clean, and well-organized
Part-time Farm Hand
Family Farm
04.2017 - 08.2018
- Rearranged planting beds and flower gardens seasonally.
- Planted bulbs, trees, bushes and flowers.
- Provided maintenance for planting beds.
- Harvested if crops were in proper condition.
Sales Associate
Pet People
11.2016 - 04.2017
- Prepared merchandise for sales floor.
- Answered questions regarding the store and its merchandise.
- Suggested accessories and complementary purchases.
Full Time Farm Hand
Chantilly Farms
03.2016 - 09.2016
- Efficiently cleaned and maintained animal living quarters.
- Designed and drafted plans for gardens and flowerbeds.
- Mulched gardens, placed sod and adjusted soils.
- Deadheaded annuals and flowering perennials to encourage further flowering and growth.
Sales Associate
Speck's Pet Supplies
01.2015 - 08.2015
- Welcomed customers into the store and helped them locate items.
- Processed customer returns.
- Recommended merchandise to customers based on their needs and preferences.
- Completed purchases using Point of Sale systems.
Kennel Volunteer
Humane Society-Johnson County
04.2014 - 05.2015
- Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
- Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.
Education
Associate of Arts - Horticulture
Front Range Community College
Fort Collins, CO2019
High School Diploma -
Center Grove High School
Greenwood, IN05.2014
Skills
- Social perceptiveness
- Flexible schedule
- Professional demeanor
- Excellent interpersonal skills
- Positive attitude
- Great customer service
- Multi-tasking strength
- Problem-solving skills
- Adaptable
- Quick learner
- Patient
- Strong verbal communication
Timeline
Server
Mishawaka Amphitheatre
03.2021 - Current
Produce Clerk
Lucky's Market
02.2020 - 07.2020
Delivery Driver
DoorDash
12.2019 - Current
Landscape Installation
Fresh Blooms
04.2019 - 08.2019
Part-time Farm Hand
Family Farm
04.2017 - 08.2018
Sales Associate
Pet People
11.2016 - 04.2017
Full Time Farm Hand
Chantilly Farms
03.2016 - 09.2016
Sales Associate
Speck's Pet Supplies
01.2015 - 08.2015
Kennel Volunteer
Humane Society-Johnson County
04.2014 - 05.2015
Associate of Arts - Horticulture
Front Range Community College
High School Diploma -
Center Grove High School
Similar Profiles
Caleb D'AleoCaleb D'Aleo
Venue Operations and Production Manager at Mishawaka Amphitheatre Presents Live On The LanesVenue Operations and Production Manager at Mishawaka Amphitheatre Presents Live On The Lanes
Cassie CranmoreCassie Cranmore
Marketing and Social Media Coordinator at Mishawaka AmphitheatreMarketing and Social Media Coordinator at Mishawaka Amphitheatre
Bader JanahiBader Janahi
Assistant Events Manager at Al Dana AmphitheatreAssistant Events Manager at Al Dana Amphitheatre
Madelyn LaushmanMadelyn Laushman
Server, Bartender, Barista at Ace Café (Extension of Ace Gillett’s)Server, Bartender, Barista at Ace Café (Extension of Ace Gillett’s)
Grace SimcoeGrace Simcoe
Burnout Recovery at SelfBurnout Recovery at Self