Kailey Robinson
Fort Collins,CO
Overview
11
11
years of professional experience
Work History
Server
Mishawaka Amphitheatre
03.2021 - Current
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously during high volume periods without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Delivery Driver
DoorDash
12.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes
Produce Clerk
Lucky's Market
02.2020 - 07.2020
- Assisted customers with price checking and finding requested items.
- Rotated grocery products and adhered to "first in, first out" rule.
- Used dollies and pallet jacks to unload and organize merchandise.
- Maintained safe, neat and clean working environment.
- Followed hourly COVID-19 protocol, disinfecting stations in a timely manner.
Landscape Installation
Fresh Blooms
04.2019 - 08.2019
- Worked with customers and helped the designer develop landscaping plans
- Installed and maintained flowers, grass, trees and bushes
- Removed and disposed of plant debris from work sites to keep areas safe, clean, and well-organized
Part-time Farm Hand
Family Farm
04.2017 - 08.2018
- Rearranged planting beds and flower gardens seasonally.
- Planted bulbs, trees, bushes and flowers.
- Provided maintenance for planting beds.
- Harvested if crops were in proper condition.
Sales Associate
Pet People
11.2016 - 04.2017
- Prepared merchandise for sales floor.
- Answered questions regarding the store and its merchandise.
- Suggested accessories and complementary purchases.
Full Time Farm Hand
Chantilly Farms
03.2016 - 09.2016
- Efficiently cleaned and maintained animal living quarters.
- Designed and drafted plans for gardens and flowerbeds.
- Mulched gardens, placed sod and adjusted soils.
- Deadheaded annuals and flowering perennials to encourage further flowering and growth.
Sales Associate
Speck's Pet Supplies
01.2015 - 08.2015
- Welcomed customers into the store and helped them locate items.
- Processed customer returns.
- Recommended merchandise to customers based on their needs and preferences.
- Completed purchases using Point of Sale systems.
Kennel Volunteer
Humane Society-Johnson County
04.2014 - 05.2015
- Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
- Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.
Education
Associate of Arts - Horticulture
Front Range Community College
Fort Collins, CO2019
High School Diploma -
Center Grove High School
Greenwood, IN05.2014
Skills
- Social perceptiveness
- Flexible schedule
- Professional demeanor
- Excellent interpersonal skills
- Positive attitude
- Great customer service
- Multi-tasking strength
- Problem-solving skills
- Adaptable
- Quick learner
- Patient
- Strong verbal communication
Timeline
Server
Mishawaka Amphitheatre
03.2021 - Current
Produce Clerk
Lucky's Market
02.2020 - 07.2020
Delivery Driver
DoorDash
12.2019 - Current
Landscape Installation
Fresh Blooms
04.2019 - 08.2019
Part-time Farm Hand
Family Farm
04.2017 - 08.2018
Sales Associate
Pet People
11.2016 - 04.2017
Full Time Farm Hand
Chantilly Farms
03.2016 - 09.2016
Sales Associate
Speck's Pet Supplies
01.2015 - 08.2015
Kennel Volunteer
Humane Society-Johnson County
04.2014 - 05.2015
Associate of Arts - Horticulture
Front Range Community College
High School Diploma -
Center Grove High School