Kaila Dill
Aurora
Summary
Highly efficient administrative professional with a strong track record of accuracy, compliance, and multi-tasking, including nearly three years as an Associate Banker managing sensitive account data and federal regulations. Skilled in front-desk operations, calendar management, and professional communication. Brings a hyper-vigilant attention to detail and a commitment to confidentiality, eager to pivot these core strengths into a Legal Administrative Assistant career with the county.
Overview
10
10
years of professional experience
Work History
Associate Banker - Market Expansion (ABME)
JPMorgan Chase & Co.
Denver, CO
02.2023 - 09.2024
- Managed end-to-end processing of confidential client financial profiles, account documentation, and legal identity verification in strict compliance with federal regulations (BSA, AML, and USA PATRIOT Act).
- Audited and balanced high-volume daily transactions with an exceptional accuracy rating, ensuring precise record-keeping and data entry into proprietary banking databases.
- Acted as a dual-role asset, coordinating client relationship management, scheduling banker consultations, and independently resolving complex operational discrepancies.
- Maintained a hyper-vigilant eye for detail to prevent fraud, protect consumer data privacy, and ensure error-free document filing.
- Collaborated with senior bankers to ensure accurate and timely preparation of loan applications and supporting financial documentation.
Customer Service
King Soopers
Parker, CO
11.2020 - 01.2021
- Assisted customers as front-end cashier in processing transactions efficiently. Supported produce department by maintaining stock levels and providing customer assistance. Collaborated with night crew in grocery department to ensure product availability and customer satisfaction.
- Delivered exceptional customer service, resulting in increased client satisfaction scores.
- Developed customer service manual to standardize procedures across all departments.
Front Desk
KTC Audio Custom Wheels & Tires
Aurora, CO
02.2015 - 08.2020
- Assisted customers with vehicle-related inquiries and requests.
Managed product shipments, stocked new inventory, and maintained accurate stock levels. Handled online sales and monitored pricing strategies. - Managed multi-line phone systems, routed client inquiries to appropriate team members, and maintained an organized digital filing system for service records.
- Streamlined daily front-desk administrative operations, ensuring a professional and welcoming first point of contact for all incoming clients.
Professional Nanny & Household Manager
Private Family
Englewood, CO
04.2018 - 03.2020
- Achieved balanced care for children through effective management of feeding, bathing, and school commutes.
- Enhanced household efficiency assisting with daily tasks.
- Provided nurturing care and supervision for children, ensuring safety and emotional well-being.
Education
High School Diploma -
Insight School of Colorado
Westminster, CO06-2017
Skills
- Regulatory Compliance
- Data Management
- Confidentiality & Discretion
- Time Management
- Hyper-vigilant Attention to Detail
- Office Administration
Timeline
Associate Banker - Market Expansion (ABME)
JPMorgan Chase & Co.
02.2023 - 09.2024
Customer Service
King Soopers
11.2020 - 01.2021
Professional Nanny & Household Manager
Private Family
04.2018 - 03.2020
Front Desk
KTC Audio Custom Wheels & Tires
02.2015 - 08.2020
High School Diploma -
Insight School of Colorado