Kaezle Agustin
Denver
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Kitchen Manager
Wendys Resturant
Denver
04.2017 - Current
- Supervised kitchen staff to ensure adherence to food safety standards.
- Managed inventory levels and ordered supplies for kitchen operations.
- Trained new employees on food preparation techniques and safety protocols.
- Ensured cleanliness and organization of kitchen equipment and workspaces.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
Cook
Hamburger Marry's
Denver
03.2019 - 12.2019
- Prepared high-quality burgers and sides following company recipes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Followed health and safety guidelines to promote a safe kitchen environment.
- Implemented proper food storage techniques to comply with safety regulations.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Maintained cleanliness and organization of kitchen workspace throughout shifts.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Organized storage areas for efficient usage of space.
- Set up work stations prior to opening to minimize prep time.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
Food Runner
Colorado museum
Denver
08.2017 - 01.2018
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Communicated effectively with servers to fulfill guest requests.
- Responded promptly to customer inquiries and requests for additional items or services.
- Greeted and welcomed customers as they arrived at the restaurant.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Maintained cleanliness of dining areas and serving stations.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Removed dishes and glasses from tables for cleaning.
- Assisted in setting up and breaking down event catering services.
- Communicated with chefs regarding potential menu changes or specials for the day.
Host and cook
Applebee's Grill + Bar
Minot
03.2016 - 03.2016
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed seating arrangements for optimal flow and guest comfort.
- Coordinated with servers to ensure timely table readiness.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Monitored wait times and communicated updates to guests regularly.
- Identified needs of customers promptly and efficiently.
- Provided excellent customer service by anticipating customer needs.
- Provided menu information to guests, enhancing their dining experience.
- Assisted servers in seating guests by escorting them to their tables.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Maintained cleanliness of entrance and waiting areas throughout shifts.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Completed day-to-day duties accurately and efficiently.
- Assisted in training new hosts on procedures and service standards.
- Provided customers with accurate wait times and monitored waiting list.
- Contributed to team efforts by accomplishing related tasks as needed.
Education
Kalilangan National High School
Bukidnon, PhilippinesBatchelor of Hotel And Restaurant Management -
Bukidnon State University
Malaybaly, Philippines Skills
- Inventory control
- Inventory management
- Employee training
- Supply ordering
Timeline
Cook
Hamburger Marry's
03.2019 - 12.2019
Food Runner
Colorado museum
08.2017 - 01.2018
Kitchen Manager
Wendys Resturant
04.2017 - Current
Host and cook
Applebee's Grill + Bar
03.2016 - 03.2016
Kalilangan National High School
Batchelor of Hotel And Restaurant Management -
Bukidnon State University