Kadence Landis
Boulder
Summary
Dynamic professional with a strong background in customer service and guest relations. Experienced in problem-solving and conflict resolution, consistently ensuring positive guest experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Reunion Experienced Representative
Young Men Christian Association, YMCA
Commerce City
05.2026 - Current
- Monitored guest access to enforce authorized usage of pool facilities.
- Assisted guests with inquiries regarding pool amenities, activities, and directions.
- Maintained cleanliness and organization of common areas by removing trash.
- Addressed guest requests and resolved minor concerns to enhance overall experience.
Barista/Shift Leader
Ziggis Coffee
Arvada
08.2022 - Current
- Led barista team to maintain seamless daily operations
- Delivered friendly, efficient service to all customers
- Trained and supported new team members
- Managed cash registers, balanced tills, and generated shift reports
- Oversaw inventory management, placed orders to meet demand, and minimized waste
- Ensured health, safety, and cleanliness standards were met
Flex Beauty Advisor
Sephora
Broomfield
10.2025 - 02.2026
- Achieved consistently high sales targets by actively engaging with customers
- Ensured clean and organized sales floor to enhance customer shopping experience
- Monitored store premises for suspicious activity to support loss prevention efforts
- Conducted regular stock checks and identified low stock items to streamline inventory management
Education
Bachelor of Arts -
University of Colorado At Boulder
Boulder, CO05-2029
High School Diploma -
Ralston Valley High School
Arvada, CO05-2025
Skills
- Customer Service & Guest Relations
- Team Leadership & Training
- Communication & Interpersonal Skills
- Sales & Upselling
- Cash Handling & POS Systems
- Inventory Management & Stock Control
- Problem Solving & Conflict Resolution
- Operations Management & Organization
Timeline
Reunion Experienced Representative
Young Men Christian Association, YMCA
05.2026 - Current
Flex Beauty Advisor
Sephora
10.2025 - 02.2026
Barista/Shift Leader
Ziggis Coffee
08.2022 - Current
Bachelor of Arts -
University of Colorado At Boulder
High School Diploma -
Ralston Valley High School