Kacie Tucker
Denver
Summary
Executive leader with 15+ years of experience in leadership and team development. Expert in driving for results through team development and continuously raising the bar by being innovative and taking the initiative to suggest new strategies while supporting and driving current ones. Proven track record of growing diverse, cross-functional teams, to maximize efficiency to support a wide range of business needs. Consensus energetic motivator, culture driver, and dynamic leader.
Overview
17
17
years of professional experience
Work History
Human Resource Business Partner
Dish Networks
02.2023 - Current
- Acted as a strategic advisor to the Dish Technology and IT departments, with a focus on partnership with leadership in order to support the business in achieving organizational goals
- Took a data-driven approach to recommending impactful human capital initiatives that have measurable returns on investment, including regularly conducting industry research and applying findings to recommendations
- Provided consulting and coaching to support leadership in solving large scale personnel issues and assist business leaders with driving DISH organizational culture throughout the organization
- Escalated opportunities for the development of leadership competencies while completing employee life cycle events, and influence leaders to integrate leadership development in a human capital strategy
- Supported senior business leaders in cyclical strategic activities such as Performance Appraisal, development of business goals, Talent Planning, and Employee Experience survey action planning
- Evaluated organizational design and make recommendations to optimize performance, efficiency and cost-effectiveness
- Partnered with the People Operations Team to support the expansion of the HR Service Delivery Model through change management activities, consistent feedback loops and process design
- Worked with colleagues in the DISH HR shared services organization (talent acquisition, compensation, benefits, HRIS, analytics, etc) to ensure alignment with employee needs and ongoing process/service improvement initiatives
- Partner with senior level leaders and other team members to influence and improve upon the employee experience
- Provided expertise in technical and regulatory aspects of employment, including hiring, termination, performance management, and rewards, in order to aid in making decisions that impact a large population of employee
Executive Team Leader
Target
02.2017 - 02.2023
- Responsible for a 40 million dollar department in a 95 million dollar store with over 10 Team Leaders and over 200 Team Members.
- Continuous focus on team career development through work review, mentoring, formal training, performance feedback and one-on-one educating to build strong and successful teams
- Expert in federal, state and local employment laws. Support organizational and operational change by focusing on HR priorities, practices and impact. Ensuring that all departments meet food safety compliance, OSHA regulations, labor laws and compensation laws.
- Committed to diversity, equity, and inclusion through continuous development, modeling inclusive behavior and proactively managing bias. Led a group of 95 stores in retention, service, sales and operational performance.
- Worked closely with district, group and HQ level management during district walk inspections in order to identify strengths and areas of improvement store-wide. Responsible for execution of all company initiatives.
Assistant Store Manager
Athleta
04.2015 - 02.2017
- Provided exceptional customer service by bringing Athleta to life through creating unique to brand shopping experience by asking open ended questions to assess customers' needs and make relevant styling suggestions.
- Championed a culture where teams love to work and customers love to shop. Assisted in performing effective execution of new company initiatives in order to maximize sales and guest experience Responsible for talent assessment, through recruiting, interviewing and hiring to ensure best candidates for each position are selected.
- Assisted in performing effective execution of new company initiatives in order to maximize sales and guest experience
- Responsible for talent assessment, through recruiting, interviewing and hiring to ensure best candidates for each position are selected. Quarterly hiring, yearly hiring and retention goals met.
Senior Team Lead
Target
05.2007 - 04.2015
- Led by example to positively influence others while overseeing the day-to-day operations of the store. Ability to do what is right to handle complex guest and team situations in compliance with policy and procedure.
- Maintained and met maximum sales performance by implementing business and sales practices, controlling payroll, delivering excellent customer service and supervising team development.
- Led group of 95 stores in red card applications and guest experience surveys.
Education
Bachelor of Science - Psychology
Colorado State University
Fort Collins, COSkills
- Talent Management
- Employee Relations
- Change Management
- Leadership Training & Development
- Retention Strategies
- Data Analytics
- Corrective Action Planning
- System & Process Development
- Human Resources Operations
- Problem solving
- Program Development
- Diversity and Inclusion
Timeline
Human Resource Business Partner
Dish Networks
02.2023 - Current
Executive Team Leader
Target
02.2017 - 02.2023
Assistant Store Manager
Athleta
04.2015 - 02.2017
Senior Team Lead
Target
05.2007 - 04.2015
Bachelor of Science - Psychology
Colorado State University
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