Kacey Solis
Denver
Summary
A passionate leader with the ability to build and maintain strong teams. Proven record of accomplishments in recruiting, hiring, training, coaching, mentoring and developing winning outside/inside sales teams that are highly efficient and customer focused. I look forward to growing as a sales professional with a great company.
Overview
22
22
years of professional experience
Work History
Indirect Account Executive
Echostar
04.2023 - Current
- Consulting and collaborating with business owners and front line associates to further alignment with company values.
- Driving performance through data analytics with impactful and transparent information delivery.
- Utilizing inter-departmental recourses to overcome field needs and perceptions.
- Multi project management participation with success contingent on AE completion and effectiveness.
- Frequent use of training skills to build sales abilities and work through changes and challenges.
Retail Launch Specialist
Dishnet Wireless
04.2022 - 08.2022
- Developed up market launch strategy for new distribution.
- Content creation and facilitation of new market training.
- Retail real estate scouting with location evaluation visits.
- Operational support planning for up market locations.
- Sales and marketing deployment strategy for new market launch.
Sales Performance Manager
Avis Budget Group
04.2019 - 04.2022
- Ancillary sales and NPS partner to Denver, Colorado Springs, St. Louis, Omaha, Des Moines and Kansas City airports.
- Worked closely with operations to drive and find revenue opportunity.
- Created and delivered training that fit the needs of the business.
- Drove counter managers and airport leaders to follow development plans.
- Coached agents to enhance effectiveness and achieve sales targets.
- Audited sales and assist with revenue and bonus pay reconciliation.
- Inspired counter managers to enforce ideas, practices and incentive programs.
- Coordinated and deliver corporate communications.
- Monitored front lines and customer interactions with NPS always top of mind.
- Delivered sales revenues ranking consistently in the top three for the country.
National Retail Account Executive
Sprint
05.2015 - 08.2018
- Achieved sales results through training and merchandising.
- Grew knowledge of the Sprint portfolio through education and coaching.
- Improved share of sales through relationship building and sales visits.
- Motivated front line associates with incentive programs.
- Sharing of best practices across the channel, accounts and retail teams.
- Provided support though customer escalation resolution.
- Reviewed and responded to performance management system results.
Store Manager/Assistant Store Manager
Cricket Wireless
05.2010 - 05.2015
- Grew the retail business through employee development.
- Reinforced the Cricket brand with a dedicated team of ambassadors.
- Sparked change in others while developing winning teams.
- Fostered healthy competitive sales environments.
- Consistent focus on improving operational efficiency and productivity.
Store Manager/Assistant Store Manager/Sales Associate
Sprint
06.2003 - 05.2010
- Strengthened the brand while growing the business year over year.
- Effective utilization of the company sales and service model.
- Ensured my team delivered an exceptional customer experience.
- Scheduled to customer demands.
- Consistently achieved positive NPS scores.
- Made top 100 in the nation for customer satisfaction multiple times.
- Daily review of company reporting systems.
- Followed company development programs to improve performance.
Education
High School Diploma -
Victor Valley High School
Victorville, CA05.1997
Skills
- Coaching
- Corporate Communications
- Merchandising
- Training Program Development
- Training Facilitation
- Relationship Building
- Reporting
- Retail
- Sales
- Employee Development
- Coaching and Mentoring
- Sales Processes
Skills
- Product and Service Sales
- Goals and Performance
- Territory Management
- Data Analysis
- Problem resolution
Timeline
Indirect Account Executive
Echostar
04.2023 - Current
Retail Launch Specialist
Dishnet Wireless
04.2022 - 08.2022
Sales Performance Manager
Avis Budget Group
04.2019 - 04.2022
National Retail Account Executive
Sprint
05.2015 - 08.2018
Store Manager/Assistant Store Manager
Cricket Wireless
05.2010 - 05.2015
Store Manager/Assistant Store Manager/Sales Associate
Sprint
06.2003 - 05.2010
High School Diploma -
Victor Valley High School
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