Retired case manager that is looking to start working with youths again.
Overview
21
21
years of professional experience
Work History
Uber Driver
Uber
Lakewood
06.2016 - Current
Navigated routes using GPS systems for efficient delivery of passengers.
Updated records of trip details such as passenger pick-up and drop-off times, mileage traveled.
Continuously monitored traffic conditions in order to select optimal route for passenger destination.
Ensured compliance with all federal and state laws pertaining to transportation services.
Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
Adhered to all city regulations related to ride share services such as speed limits, parking rules.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
Followed company protocols regarding cancellations, refunds, and other requests from customers.
Campus Supervisor
Jefferson County Public Schools
Lakewood
08.2019 - 10.2021
Monitor all visitors access and remove visitors from school grounds when necessary.
Monitor all visitors access and remove visitors from school grounds when necessary.
Assist the school resource officer when necessary.
Assist in preventing aggressive behavior and work with administrators to maintain school policies.
Implemented new initiatives to improve operational efficiency on campus.
Provided support to faculty and staff in resolving issues or concerns related to students.
ACE Tutor
Jefferson County Public Schools, Mill Creek Elementary
Wheat Ridge
12.2018 - 06.2019
Working collaboratively with school administrators to develop a new program a school within the school.
Working as a team with school administrators and teachers to help at risk students succeed.
Supporting the schools most challenging students and their parents to create education and safety plans.
Maintained accurate records of student progress for reporting purposes.
Counseled struggling learners on how best to approach difficult subjects or tasks.
Organized group activities to allow students to practice problem-solving skills.
Conducted individual tutoring sessions with students to help them improve their academic performance.
Created a positive learning environment that was conducive to student success.
Truancy Case Manager
Jefferson County Public Schools
Golden
08.2012 - 12.2018
Understanding and updating knowledge of applicable school district, community and state laws concerning school attendance.
Determining and documenting reasons for absences by students who are chronically absent.
Preparing and filing case reports for students investigated and/or apprehended for truancy.
working with local law-enforcement and The Department of Human Services.
Working as a team with school administrators and teachers for educating students, parents and the community about laws and benefits related to school attendance
Corrections Case Manager
Department of Youth Corrections - Mt. View
Lakewood
05.2004 - 05.2011
Supervision of youth who have been arrested, are awaiting trial, or have been convicted of a crime.
Ensure safety and security of inmates and other corrections staff.
Conduct head counts and safely move inmates from place to place.
Teach life skills.
Ran therapy groups.
Shift supervisor.
Field training officer.
Maintained contact with family members to ensure continuity of care for clients upon release from custody or incarceration.
Education
Associate of Arts - Criminal Justice
Pueblo Community College
Pueblo, CO
06-1998
Skills
Route navigation
GPS operation
Record keeping
Traffic monitoring
Safety inspections
Customer service
Excellent communication skills
Competent computer skills
Strong work ethic
Time management skills
Leadership
Team player
Program development
Case management
Positive attitude
Timeline
Campus Supervisor
Jefferson County Public Schools
08.2019 - 10.2021
ACE Tutor
Jefferson County Public Schools, Mill Creek Elementary