Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Justyce Edmon-Minor

Denver

Summary

Dynamic Level 2 Technician at Glide, skilled in window and construction cleaning, excelled in customer retention and relationship management. Proven ability to enhance sales through personalized service and effective communication, consistently surpassing client expectations while ensuring timely service delivery. Recognized for fostering strong team collaboration and adaptability in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Level 2 Technician

Glide
Westminster
03.2025 - Current

Executed window washing and construction cleaning to achieve pristine results for homes.
Coordinated timely arrival for customer window washing services to enhance satisfaction.
Developed sales experience by proposing service upgrades to clients.
Facilitated customer retention through thoughtful gestures, including flowers and complimentary services.
Assisted customers with furniture moving to ensure smooth service delivery.
Surpassed customer expectations by providing personalized support during challenging situations.
Implemented comprehensive service offerings to strengthen company foundation in Colorado.

Navy Recruit

United States Navy
Chicago
12.2024 - 01.2025
  • Upholding high standards of discipline and professionalism as United States Navy member.
  • Demonstrated leadership by effectively guiding teams in training and operational settings.
  • Collaborated with diverse coworkers to achieve collective goals and resolve commander-related issues.
  • Participated in rigorous physical training exercises to attain peak fitness levels.
  • Ensured strict adherence to safety protocols, minimizing risks during operations.
  • Executed day-to-day duties with precision and efficiency.

Rides Operator

Pueblo city park
Pueblo
05.2024 - 08.2024
  • Operated and maintained amusement park rides, ensuring the safety and enjoyment of guests
  • Conducted thorough inspections of ride equipment before each shift to identify any potential hazards or malfunctions
  • Demonstrated excellent customer service skills by engaging with guests in a friendly and professional manner
  • Collaborated with other ride operators to ensure smooth operations and efficient guest flow throughout the park
  • Achieved an accident-free record for 04 consecutive months through strict adherence to safety protocols
  • Performed routine maintenance tasks on rides, such as cleaning seats/restraints, checking fluid levels, and tightening bolts/nuts as needed

Waiter/Runner

Do Drop Inn
Pueblo
04.2023 - 04.2024
  • Delivered exceptional customer service by greeting and seating guests promptly.
  • Communicated daily specials and menu items, driving increased sales.
  • Managed multiple tables simultaneously during peak hours, showcasing strong multitasking skills.
  • Addressed guest inquiries and concerns, resolving issues professionally and satisfactorily.
  • Processed cash transactions accurately using registers or handheld devices while following company policies.
  • Maintained compliance with health and safety regulations for food handling and sanitation.
  • Recommended wine pairings based on customer preferences, enhancing dining experiences.
  • Prepared beverages according to standard recipes, ensuring consistency in quality.

Education

High school diploma -

Pueblo County High School
Pueblo, CO
05.2024

Some College (No Degree) - Aviation & Aerospace Science

Metropolitan State University of Denver
Denver, CO

Skills

  • Window and construction cleaning
  • Customer retention and relationship management
  • Team collaboration and adaptability
  • Time management and prompt decision making
  • Sales enhancement and technical support
  • Equipment inspection and hardware installation
  • Effective communication and problem solving
  • Prompt decision making
  • Customer service

Certification

Fork Lift Certification

Accomplishments

Louis Armstrong Jazz Award

Timeline

Level 2 Technician

Glide
03.2025 - Current

Navy Recruit

United States Navy
12.2024 - 01.2025

Rides Operator

Pueblo city park
05.2024 - 08.2024

Waiter/Runner

Do Drop Inn
04.2023 - 04.2024

High school diploma -

Pueblo County High School

Some College (No Degree) - Aviation & Aerospace Science

Metropolitan State University of Denver
Justyce Edmon-Minor