Justina Nichols
3330 11th Ave Apt. 923
Summary
Professional with extensive experience in security roles, prepared to ensure safety and order. Strong focus on teamwork and adaptability. Reliable in managing access control, monitoring premises, and responding to emergencies. Skilled in conflict resolution, communication, and maintaining high standards of vigilance. Known for dependability and results-driven approach.
Overview
24
24
years of professional experience
Work History
Gate Guard
Rival Services
Fort Morgan, CO
08.2024 - Current
- Monitored access points to ensure safety and security of premises.
- Maintained accurate logs of visitor entries and exits for reporting purposes.
- Provided assistance to employees and visitors with inquiries regarding site protocols.
- Responded promptly to security incidents, escalating issues as needed.
- Implemented improvements in gate guard processes to enhance efficiency.
- Collaborated with security team to develop strategies for risk mitigation.
- Maintained a safe environment through effective communication with fellow gate guards and supervisors.
- Enhanced security by diligently monitoring access points and verifying visitor credentials.
- Kept check-in area clean and neat at all times.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
- Upheld a high standard of professionalism through consistent punctuality, attention to detail, and dedication to maintaining site security.
- Provided exceptional customer service to visitors, addressing concerns, and directing them to appropriate locations within the premises.
- Conducted regular equipment checks to ensure optimal functionality of surveillance systems and other security tools.
- Assisted in the reduction of security breaches by conducting thorough vehicle inspections and reporting suspicious activities.
- Promoted a positive image of the organization while interacting professionally with employees, visitors, vendors, and contractors.
- Increased overall site security by regularly patrolling assigned areas, identifying potential risks, and taking corrective action as needed.
- Stayed up-to-date on facility-specific rules, regulations, and procedures to ensure consistent adherence across all shifts.
Auto Detailer
County Motors
Lafollette, TN
05.2021 - 07.2024
- Cleaned and polished vehicles to enhance appearance and customer satisfaction.
- Operated detailing equipment, ensuring proper use and maintenance for optimal performance.
- Applied protective coatings and waxes to vehicles, improving shine and protection against elements.
- Conducted thorough inspections of vehicles for quality control before delivery to clients.
- Assisted in inventory management of cleaning supplies, ensuring availability for daily operations.
- Collaborated with team members to streamline processes, reducing turnaround time for vehicle detailing.
- Trained new staff on best practices for auto detailing techniques and safety procedures.
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Developed strong relationships with clients by consistently delivering exceptional auto detailing services.
Personal Care Assistant
Comfort Keepers
Davenport, IA
12.2017 - 06.2018
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans in collaboration with healthcare professionals and family members.
- Provided emotional support and companionship, enhancing client well-being and quality of life.
- Documented client progress and communicated changes to medical staff for accurate care updates.
- Implemented feedback from clients to improve service quality and responsiveness to needs.
- Coordinated transportation for clients to medical appointments, ensuring timely access to healthcare services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
Personal Care Assistant
Addus Home Health Care
04.2014 - 10.2017
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to improve clients' well-being.
- Coordinated transportation for appointments, promoting continuity of care.
- Maintained accurate records of client care and communicated with families effectively.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Mobile Catering Associate
Blue Sky Mobile Catering
Denver, CO
10.2003 - 06.2005
- Coordinated inventory management to ensure timely supply of catering materials.
- Supported event setup and breakdown, ensuring compliance with safety standards.
- Communicated effectively with clients to understand their catering needs.
- Maintained cleanliness and organization in food service areas during events.
- Adapted quickly to changing circumstances during high-pressure events.
Supervisor in Training
SUBWAY®Restaurants
Normal, IL
12.2001 - 09.2003
- Supervised daily operational activities, ensuring adherence to safety protocols and company standards.
- Trained new team members on processes and systems, fostering a collaborative work environment.
- Coordinated workflow among staff to optimize productivity and maintain service quality.
- Implemented process improvements that enhanced team efficiency and reduced operational delays.
- Managed inventory and supply chain logistics to ensure timely availability of resources.
- Achieved operational excellence through consistent monitoring and evaluation of team performance.
- Increased customer satisfaction with effective communication and timely resolution of issues.
- Established clear expectations for team members, leading to increased accountability and better overall performance.
- Improved safety standards by conducting thorough inspections and enforcing strict compliance with regulations.
- Boosted team morale with regular recognition of outstanding contributions and accomplishments.
Education
GED -
Blackhawk Community College
Kewanee, IL09.2013
Timeline
Gate Guard
Rival Services
08.2024 - Current
Auto Detailer
County Motors
05.2021 - 07.2024
Personal Care Assistant
Comfort Keepers
12.2017 - 06.2018
Personal Care Assistant
Addus Home Health Care
04.2014 - 10.2017
Mobile Catering Associate
Blue Sky Mobile Catering
10.2003 - 06.2005
Supervisor in Training
SUBWAY®Restaurants
12.2001 - 09.2003
GED -
Blackhawk Community College