
Seasoned professional with extensive experience in the automotive industry, demonstrating a strong technical background across various automotive categories. Proven ability to build and maintain excellent customer relationships, enhancing client satisfaction and loyalty. Skilled in diagnosing and resolving complex automotive issues efficiently. Committed to continuous improvement and staying updated with industry advancements.
As an automotive inspector, I primarily inspect claims made to various vehicle warranty companies by both vehicle dealerships and independent repair facilities. I verify the legitimacy of the claim, verify proper diagnostics have been performed, and the proper repair has been estimated. I then contact the warranty company and ensure all required information has been provided to move forward with the repair. I am also contracted to perform pre-vehicle purchase inspections and pre-service contract purchase inspections to ensure that a vehicle is in quality condition before a vehicle and/or contract is purchased.
As an automotive technician I acquired both A.S.E. master certification and Chrysler master certification. Performed pre-purchase inspections, diagnostics, and repairs on engine, transmission, heating and A/C, driveline, brakes, and electrical systems. Executed vehicle maintenance according to manufacturer schedules to ensure optimal performance. Collaborated with service writers to address customer concerns efficiently and enhance service quality.