Justin Stevens
Denver
Summary
Dedicated Police Officer with a background in law enforcement and community safety. Successfully resolved numerous investigations and maintained public order through effective policing strategies. Demonstrated proficiency in conflict resolution and critical thinking in high-pressure situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Police Officer
City And County Of Denver - Civil Sevice
12.2023 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
IT Service Desk Technician II
CITY OF DENVER, DEN
08.2022 - 12.2023
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Walked individuals through basic troubleshooting tasks.
- Inbound technical support for all DEN Employees on-site and remote
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Ticket Resolution in ITIL and hands on technical support for all mobile devices and desktop equipment
- Using SCCM to manage domain devices on a regular basis
- Supporting and Troubleshooting for Cisco any connect VPN and VOIP systems
- Microsoft Windows support and printer management
- Office 365 support and troubleshooting
- Account management in Active Directory
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
DETENTION DEPUTY SHERIFF
Jefferson County Sheriff's Office
10.2018 - 08.2022
- Operation of module activities and programs
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Responded promptly to emergency situations and provided medical aid.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Supervised and controlled behavior of 80+ inmates.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
DENVER 911 EMERGENCY OPERATOR
City And County Of Denver
05.2017 - 10.2018
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Followed established protocols for professional handling of emergency situations.
- Provided critical care instructions to help stabilize or extend survivability
- Helped to ensure scene safety by quickly and accurately gathering intel from respondents
- Customer Service and Customer Care
- Peer Support and Mentoring.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Education
ART INSTITUTE OF COLORADO
Denver, COCOLORADO FILM & VIDEO INSTITUTE
RED ROCK COMMUNITY COLLEGE
Denver, CODENVER UNIVERSITY
2022
High School Diploma -
EMILY GRIFFITH
Denver, CO05.1996
Skills
- CIT Officer
- Tactical Combat Casualty Care
- Arrest Control and Restraint Techniques
- Evidence Collection Techniques
- Public Safety
- Firearms Training
- Conflict Resolution Skills
- De-escalation techniques
- Criminal investigations
- Community oriented policing
- Police reports
- Tactical driving
Accomplishments
Mobile Field Force Team Leader - Was designated a Mobile Field Force Team Leader during field exercises.
Certification
- CPR, Denver Police Department - 2023
- Cyber Security Bootcamp Certificate Recipient 2022
Timeline
Police Officer
City And County Of Denver - Civil Sevice
12.2023 - Current
IT Service Desk Technician II
CITY OF DENVER, DEN
08.2022 - 12.2023
DETENTION DEPUTY SHERIFF
Jefferson County Sheriff's Office
10.2018 - 08.2022
DENVER 911 EMERGENCY OPERATOR
City And County Of Denver
05.2017 - 10.2018
ART INSTITUTE OF COLORADO
COLORADO FILM & VIDEO INSTITUTE
RED ROCK COMMUNITY COLLEGE
DENVER UNIVERSITY
High School Diploma -
EMILY GRIFFITH
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