Summary
Overview
Work History
Education
Skills
Timeline
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Justin Heller

Windsor

Summary

Talented operations manager/ lead foreman with a prominent track record of being successful at multi-tasking, balancing customer needs, making new sales, and acquiring new clients through multiple facets. Excels at Building loyalty and long-term relationships with customers while consistently reaching sales and project completion targets and goals. With a unique talent in organizing team oriented efforts to further grow business infrastructures.

Overview

9
9
years of professional experience

Work History

Operations Foreman

Wagner Electric
09.2024 - Current
  • Maintain strong customer relations
  • Developed and maintained new relationships with prospective clients
  • First point of contact for all business partners and field associates.
  • Facilitate new strategies for acquiring new business to aid in expansion
  • Stay up to date with leading technologies and provide training for implementation
  • Provide information on products and services
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Documented workers hours, dispatches, and work performance.
  • Provided feedback to ensure customers acquired the correct services necessary
  • Support and facilitate timely completion of projects.
  • Directed projects according to schedule and product demands.
  • Oversaw daily operations at multiple site, keeping team production moving at optimal pace.
  • Monitored job progress and performance of employees and contractors

Field Foreman

Garner Electric
05.2019 - 09.2024
  • Maintain and service contracts in the field
  • Build rapport and relations with customers
  • Facilitate new strategies for acquiring new business to aid in expansion
  • Educate new and prospective clients on our services
  • Maintained up to date knowledge of new technologies within my sector
  • Coordinated with other trades and contractors to facilitate layout and implementation of our products and services
  • Inspected worksites and installations to verify compliance with state safety codes.
  • Instructed customers on proper use and safety of equipment.
  • Interpreted drawings, flow charts, and written descriptions of project requirements.
  • Managed business report generation, record keeping and supply ordering.

Field Electrician

Three Phase Electric
09.2016 - 05.2019
  • Maintain strong customer relations
  • Developed new prospective clients
  • Upsell clients on needed future repairs and services
  • Supply information on products and services
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Documented workers hours, dispatches, and work performance.
  • Provided feedback to ensure customers acquired the correct services necessary
  • Directed projects according to schedule and product demands.
  • Oversaw daily operations at multiple site, keeping team production moving at optimal pace.
  • Monitored job progress and performance of employees and contractors

Education

Bachelor of Science - Business Management And Marketing

Washington State University
Pullman, WA

Vocational School - Electrical

Citc of Washington
Vancouver, WA
06-2016

Skills

  • Customer relations
  • Customer retention
  • Networking
  • Product knowledge
  • Time management
  • Territory management
  • Strategic thinking
  • Goal oriented
  • Self motivated
  • Ambitious
  • Organization excellence

Timeline

Operations Foreman

Wagner Electric
09.2024 - Current

Field Foreman

Garner Electric
05.2019 - 09.2024

Field Electrician

Three Phase Electric
09.2016 - 05.2019

Bachelor of Science - Business Management And Marketing

Washington State University

Vocational School - Electrical

Citc of Washington

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Justin Heller