Justin Grier
Fort Collins
Summary
Results-driven professional with extensive experience in account management and sales strategy. Skilled in analyzing market trends to identify growth opportunities, fostering strong client relationships, and implementing upselling initiatives to enhance revenue and satisfaction.
I believe that relationships can be the biggest factor in driving sales, alongside product knowledge, response speed and accuracy.
Overview
20
20
years of professional experience
Work History
Account Manager/Branch Operations Manager
Rio Grande Co
Fort Collins, CO
06.2023 - 06.2026
- Managed client relationships, ensuring satisfaction and retention through proactive communication.
- Developed strategic account plans aligning with customer needs and company objectives.
- Collaborated with cross-functional teams to address client inquiries and resolve issues promptly.
- Analyzed market trends to identify growth opportunities within existing accounts.
- Proactively acquired new accounts for the company.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
Sales Account Manager/ Branch Manager
Threewit-Cooper Cement Company
Fort Collins, CO
06.2020 - 06.2023
- Developed and executed strategic sales plans to drive revenue growth across key accounts.
- Cultivated strong client relationships, enhancing customer satisfaction and retention rates.
- Analyzed market trends to identify new business opportunities and inform sales strategies.
- Collaborated with cross-functional teams to align product offerings with client needs.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Inside/ Ouside Sales/Branch Operations Manager
General Shale Brick
Fort Collins, CO
12.2006 - 06.2020
- Oversee daily operations, ensuring adherence to safety and quality standards.
- Streamline inventory management processes, reducing waste and improving efficiency.
- Train and mentor staff on operational procedures and best practices.
- Implement process improvements that enhance productivity across all departments.
- Coordinate logistics and distribution to optimize delivery schedules and customer satisfaction.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
Education
High School Diploma -
Poudre High School
Fort Collins, COSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Issue resolution
- High aptitude for learning and knowledge retention
- Thinking quickly on my feet
Accomplishments
- Increased yearly revenue 36% last year alone. Doubled revenue year over year for the 4 previous years.
- Repeatedly received recognition from superiors for excellence in service.
- Consistent positive Google reviews stating my name directly.
Timeline
Account Manager/Branch Operations Manager
Rio Grande Co
06.2023 - 06.2026
Sales Account Manager/ Branch Manager
Threewit-Cooper Cement Company
06.2020 - 06.2023
Inside/ Ouside Sales/Branch Operations Manager
General Shale Brick
12.2006 - 06.2020
High School Diploma -
Poudre High School