Summary
Overview
Work History
Education
Skills
Timeline
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JUSTIN CONRAD

Lakewood

Summary

Committed to working with a strong team. Growing and building the company and improving Processes to ensure efficiency and customer satisfaction. willingness to learn and take on new challenges. I am able and willing to adapt to new needs the company may require.

Overview

13
13
years of professional experience

Work History

Rollercoaster Mechanic

Elitches
05.2023 - Current
  • Performed routine inspections and repairs on rollercoasters, ensuring operational safety and reliability
  • Identified and resolved mechanical issues swiftly, reducing downtime and enhancing ride availability
  • Collaborated with team members to maintain high safety standards, contributing to a safer park environment
  • Utilized diagnostic tools to detect potential problems early, preventing costly repairs and ensuring smooth operations
  • Documented maintenance activities thoroughly, providing clear records for future reference and compliance

Overnight Shift Leader

Kum & Go
11.2022 - 05.2023
  • Maintained positive working relationship with fellow staff and management
  • Identified needs of customers promptly and efficiently
  • Performed cycle counts on daily basis to immediately spot errors and apply remedies
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized
  • Spot-cleaned glass surfaces and windows with cleaning solutions
  • Reduced cleaning time significantly while maintaining company quality standards
  • Collected credit card and cash payments to complete transactions for customer orders
  • Greeted customers and responded to informational requests

Cylinder Technician

General Air
04.2018 - 12.2022
  • Completed standard inspections and safety checks to assess wear and damage to cylinders coming back from our branch locations and stores
  • Painted and re-valved cylinders
  • Picked orders from storage, wrapped and staged for shipments
  • Unloaded incoming items from trucks and transported cylinders and materials to staging area
  • Transported, loaded, unloaded and stacked materials
  • Packed and labeled merchandise to prepare for loading and shipment to customers
  • Used pallet jacks to move items to and from warehouse locations
  • Used order pickers to pull product for high locations
  • Processed requests and supply orders and pulled materials to successfully prepare orders
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies
  • Compiled, sorted and filed records of product orders, business transactions and other activities
  • Updated inventory and production information using warehouse management systems and scanner guns
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
  • Examined packages and goods for damage and notified vendors of replacement needs
  • Uphold quality control policies and procedures to increase customer satisfaction
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
  • Streamlined overnight operations, enhancing workflow and customer satisfaction
  • Asked probing questions to determine service needs and accurately input information into electronic systems
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment
  • Followed company policies, rules and procedures to promote company goals and maintain safety
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Created price tags and merchandise signs for new items
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise
  • Helped customers by answering questions and locating merchandise
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
  • Initiated friendly conversation with customers to determine level of assistance required
  • Liaised with customers to provide logistics for drivers and coordinate delivery times
  • Scheduled loads according to priority and available product
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure
  • Determined most expedient trip by mapping out driving routes ahead of time
  • Delivered goods and services to customers on time and in excellent condition
  • Secured merchandise, avoiding damage during transportation
  • Followed DOT guidelines
  • Followed FDA regulations both in commercial and medical
  • Followed OSHA guidelines
  • Worked closely with hazardous and flammable gasses and liquids

Infantryman

United States Army National Guard
03.2012 - 04.2019
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Employed various weapons systems proficiently in both offensive and defensive engagements.
  • Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
  • Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.

Mortuary Transport Specialists

Alegent Mortuary Transport
03.2017 - 04.2018
  • Transported the deceased from location of death to medical facilities or funeral homes
  • Represented the funeral home or medical facility when talking with families, law enforcement, or medical staff
  • Upheld a high level of customer service and professionalism at all times
  • Took on multiple activities and responsibilities
  • Established and recorded tentative identification
  • Offered counseling and comfort to bereaved family members and friends

Education

SOME COLLEGE - Interpersonal Communication

Miles Community College
Miles City, MT

Skills

  • Mechanical Troubleshooting
  • Willing to Learn
  • Food and Beverage Pairing
  • Quality Control
  • Equipment Testing and Troubleshooting
  • Maintenance & Repair
  • Good Work Ethic
  • Team Management
  • Training & Development
  • PPE Use
  • Problem Resolution
  • Relationship Building
  • Critical Thinking
  • People Skills
  • Customer Service
  • Friendly
  • Positive Attitude
  • Conflict Resolution
  • Active Listening
  • Microsoft Office
  • Organizational Skills
  • Reliable & Trustworthy
  • Team Building
  • Inventory Management
  • Order Fulfillment
  • Warehouse Operations
  • Quality Assurance
  • Safety Inspections

Timeline

Rollercoaster Mechanic

Elitches
05.2023 - Current

Overnight Shift Leader

Kum & Go
11.2022 - 05.2023

Cylinder Technician

General Air
04.2018 - 12.2022

Mortuary Transport Specialists

Alegent Mortuary Transport
03.2017 - 04.2018

Infantryman

United States Army National Guard
03.2012 - 04.2019

SOME COLLEGE - Interpersonal Communication

Miles Community College

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JUSTIN CONRAD