Justin Chung
Denver
Summary
Dynamic HVAC Operations Manager with a proven track record at Minuteman Heating and Cooling, excelling in team leadership and operations management. Enhanced employee accountability and performance through targeted training initiatives, while effectively managing inventory and supply chain logistics to ensure timely service delivery. Strong problem-solving skills drive operational excellence.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
HVAC Operations Manager
Minuteman Heating and Cooling
Denver, CO
04.2013 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Stocker
Bed Bath & Beyond
Aurora, CO
05.2011 - 06.2012
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
No Degree - Biochemistry
Colorado Mesa University
Grand Junction, CO05-2017
High School Diploma -
Grandview High School
Centennial, CO05-2013
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Planning and implementation
- Staff management
- Inventory management
- Project management
- Inventory Management
- Schedule management
- Customer relationship management (CRM)
- Product management
- Procurement Management
- Logistics Coordination
- Expense Management
- Expense reports
Certification
- Universal EPA
- NATE Certification
- Colorado Driver's License
Timeline
HVAC Operations Manager
Minuteman Heating and Cooling
04.2013 - Current
Stocker
Bed Bath & Beyond
05.2011 - 06.2012
No Degree - Biochemistry
Colorado Mesa University
High School Diploma -
Grandview High School
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