Justice Trujillo
Lakewood
Summary
Detail-oriented and professional individual with exceptional communication, interpersonal, and creative thinking skills. Seeking to utilize abilities to contribute effectively to the open position at esteemed company. Consistently recognized by colleagues for strong work ethic, reliable team member who can be trusted to assist organization in achieving objectives.
Overview
7
7
years of professional experience
Work History
Security Operations Supervisor
Mercurial Security Solutions
11.2023 - Current
- Managed night shift operations and team of 15 employees
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Provided security team leadership and contributed to on-call duties.
- Provided data reports to clients to show current process analysis and proposed process numbers.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
Sales Associate
Kum & Go
04.2022 - 07.2023
- Stocking skills
- Operated cash register and POS to process sales transactions and handle payments
- Followed checklist to complete retail store opening and closing activities
- Responded promptly to customer queries to increase overall satisfaction
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
Professional Security Officer
Allied Universal
06.2022 - 10.2022
- Wrote comprehensive incident reports and conducted thorough investigations
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Checked surveillance cameras to identify disruptions or unlawful acts
- Maintained and securely retained series of keys, controlling access to locked areas
- Assisted vendors and other third parties with access to restricted areas
Assistant Manager / Shift Lead
Wingstop
06.2018 - 10.2021
- Interviewed potential job candidates and made hiring recommendations to general manager
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Developed training modules and documentation to train staff
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
- Close/Open restaurant
Education
High School Diploma -
Contemporary Learning Academy
Denver, CO05.2022
Skills
- Security Awareness Training
- Patrol procedures
- Policy enforcement
- Surveillance Analysis
- Security Team Leadership
- Staffing and scheduling
Timeline
Security Operations Supervisor
Mercurial Security Solutions
11.2023 - Current
Professional Security Officer
Allied Universal
06.2022 - 10.2022
Sales Associate
Kum & Go
04.2022 - 07.2023
Assistant Manager / Shift Lead
Wingstop
06.2018 - 10.2021
High School Diploma -
Contemporary Learning Academy
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