Justice Hope
Denver
Summary
-Passionate Special Education Paraprofessional devises successful student strategies and manages classroom activities. Offers advanced qualifications combined with understanding of autism spectrum disorder and learning disabilities.
- Enthusiastic Special Education Paraprofessional experienced in small group instruction and student supervision. Sharp and highly trained with desire to positively impact students with learning disabilities.
- Self-starter proudly promotes positive educational environments. Offers strong background working with special needs students. Attentive to details and thorough in helping students complete assignments.
Overview
7
7
years of professional experience
Work History
Special Education Paraprofessional
Denver Public Schools
Denver
02.2018 - 06.2025
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
- Supported the development of social skills through modeling appropriate behavior and interactions with peers.
- Provided feedback on how well a student is progressing towards meeting their IEP goals.
- Collaborated with therapists when necessary to assist students' development of motor skills or sensory processing abilities.
- Offered emotional support during times of difficulty or crisis situations involving the student.
Customer Service Representative
Denver Public Schools
Denver
08.2020 - 06.2024
- Assisted students and families with enrollment and registration processes.
- Resolved inquiries through effective communication and problem-solving techniques.
- Coordinated with staff to ensure timely responses to student needs.
- Maintained accurate records of student interactions and service requests.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Medical Assistant Certificate - Medical Field
Concorde Career College
Aurora, CO04-2021
Insurance License - Auto Insurance
Adjust Pro (Online Courses)
Colorado City, COSkills
- Great communication skills
- Individualized instruction
- IEP development
- Behavior management
- Data collection
- Collaboration with teachers
- Conflict resolution
- Effective communication
- Emotional support
- Customer service
- Problem solving
- Relationship building skills
Accomplishments
- In 2023 I received a certificate from from "The department Of education" For the outstanding, warm, and welcoming customer service skills that I've shared within my job setting!
Timeline
Customer Service Representative
Denver Public Schools
08.2020 - 06.2024
Special Education Paraprofessional
Denver Public Schools
02.2018 - 06.2025
Medical Assistant Certificate - Medical Field
Concorde Career College
Insurance License - Auto Insurance
Adjust Pro (Online Courses)
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