Julio Landa
New Castle
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server/Manager in Charge
Mi Chola
08.2022 - 09.2025
- Provided excellent customer service by promptly greeting and seating patrons.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining areas, ensuring a welcoming environment for guests.
- Handled customer inquiries and resolved issues efficiently to enhance satisfaction.
- Supported team members during peak hours to maintain service flow and efficiency.
Server
Tequila's Mexican Restaurant & Bar
02.2020 - 07.2022
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Cashier/Manager in Charge
Taco Bell Restaurant
01.2016 - 07.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on register operations and customer interaction.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with team members to streamline order processing and reduce wait times.
Education
GED -
CMC
Glenwood Springs, CO06-2022
Skills
- Bilingual
- Cash handling
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Cleanliness standards
Timeline
Server/Manager in Charge
Mi Chola
08.2022 - 09.2025
Server
Tequila's Mexican Restaurant & Bar
02.2020 - 07.2022
Cashier/Manager in Charge
Taco Bell Restaurant
01.2016 - 07.2020
GED -
CMC