Dynamic project manager, adept at leading cross-functional teams to drive operational efficiency. Expertise in eCommerce strategy and data-driven decision making, ensuring exceptional client satisfaction and marketplace growth. Skilled in stakeholder management and process optimization, delivering impactful results in fast-paced environments.
Led technology projects by managing cross-functional teams and resources to ensure client satisfaction. Successfully collaborated across departments to meet strategic goals and drive operational efficiency.
Led end-to-end e-commerce projects on Shopify, managing cross-functional teams in UX/UI, customer service, and marketing. Oversaw SEO/SEM initiatives, coordinated with publishers to optimize offerings, and adapted project scope in response to market trends.
Develop e-commerce strategies on Shopify and WordPress to drive account growth and efficiency. Analyze key metrics to identify improvement opportunities. Coordinate with the logistics team to ensure efficient operations. Ensure customer satisfaction and e-commerce success.
Design customized solutions for clients on Vtex. Guide them through the e-commerce implementation. Collaborate with internal teams to integrate all required functionalities. Ensure customer satisfaction and project success by meeting deadlines, budgets, and objectives.
Led strategic marketplace projects to drive growth and ensure long-term success. Managed stakeholder relationships, including Key Account Managers, to align objectives and deliverables. Directed initiatives to identify, negotiate, and onboard new partners and sellers. Oversaw data-driven analysis to monitor project performance, detect trends, and implement improvements.