Organized Development Assistant with experience in Microsoft Word, Excel, Raisers Edge, and outlook. Hardworking team player with expertise in completing various administrative tasks with a background in coordinating scheduling and record-keeping. Committed to the quality organization and office management with solutions-oriented problem-solving capabilities.
Provide administrative support for regular Development team meetings, various day to day requests related to contacting donors, gathering information, scheduling meetings and other requests that are specifically focused on fundraising priorities.
Coordinate campus tours and/or meetings with campus partners, community partners, potential donors, and donors.
Utilize Raiser’s Edge database to support the Mid-Level program and gift officers as needed.
Support Director of Donor Relations regarding event logistics including on-site event set-up, event breakdown and volunteer management for various events.
Assist with prospect research as needed.
Liaison with campus partners for impact information and assist with prospect management for the Mid-Level program.
Provide support to all other areas of University Advancement and team as needed.
Worked with confidential information to make decisions on visa applications of visitors, students, and temporary workers
Used Word Processing Software to prepare written reports and documents
Ran security checks on visa applicants to uncover criminal records
Responded to emails and other correspondence daily
Managed over 50 customer calls per day
Handled daily scheduling tasks and provided administrative support for the entire department
Provided onboarding and training for new support staff
Collected applicants' information and analyzed their needs to recommend potential legal services
Provided customer support by efficiently resolving issues and responding to inquiries
Followed up with applicants about resolved issues to maintain high standards of customer support
Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting
Proved successful working within tight deadlines and fast-paced atmosphere.
Stayed current on new expressions and cultural changes impacting language translation.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Developed and maintained courteous and effective working relationships.
Gathered and organized materials to support activities.
Coordinated monthly group meetings outside of campus.
Worked with the Department Coordinator to assess needs and determine the best activities.
Title: Development Assistant