Julie Schroeder
Life Network Family Thrift Store
Colorado Springs
33
years of professional experience
Experienced Shift Supervisor with a strong background in cash handling, employee training, and customer service. Proven ability to lead teams and ensure operational efficiency while maintaining high standards of workplace safety.
Work History
Shift Supervisor
4 Years 5 Months- Supervised daily operations, ensuring efficient workflow and adherence to store policies.
- Trained new team members on operational procedures and customer service standards.
- Managed donations to production and getting merchandise to floor.
- Monitored cash handling processes, ensuring accuracy and compliance with financial protocols.
Shift Supervisor
22 Years 2 Months- Provided room service to guests
- Help with Restaurant Service. Expediting food to be served to guests.
- Customer Service
- Tended Lobby Bar
- Bartender in Judge Baldwin's Pub during banquet functions.
- Handling of money. Counting back change, tips, closing procedures of cash and drawer.
Room Service/Restaurant Supervisor
5 Years 8 Months- Shift supervisor, customer service restaurant and room service.
- Trained new staff on operations and customer service waiting tables.
- Helped where needed expediting food service/bar service.
- Cleaned and closed down restaurant and food service in kitchen.
- Trained in handling of money, closing out tickets, etc.
Waitress
3 Years 5 Months- Provided customer service in fast-paced dining environment.
- Provided exceptional customer service in fast-paced dining environment.
- Worked with kitchen staff on food preparation and service efficiency.
- Trained new team members on menu offerings and customer service.
Education
Bachelor of Arts - Biology
Skills
Operational compliance
Staff management
Staff training
Inventory management
Cash handling
Customer service
Customer focus
Team performance
Mentoring staff
Timeline
Shift Supervisor
Life Network Family Thrift Store
03.2022 - CurrentRead More
Room Service/Restaurant Supervisor
Embassy Suites
09.2001 - 05.2007Read More
Shift Supervisor
Antler's Hotel
06.1999 - 08.2021Read More
Waitress
Judge Baldwin's Brewary - Antlers Hotel
03.1993 - 08.1996Read More
UCCS
Bachelor of Arts from Biology
Read More