Juliana Sepulveda G.

In charge of organizing all personnel-related administrative tasks inside an organization. Among their responsibilities are creating recruitment campaigns, establishing procedures for handling employee benefits, payroll, and conduct, and orienting new hires.

Core contributions

• In charge of managing the Human resources department
• Tasks included but were not limited to Recruitment, payroll, conflict resolution, employee onboarding, benefits onboarding, and others.
• Developed and implemented recruitment strategies to attract qualified candidates.
• Identified, screened and interviewed potential employees.
• Conducted background checks and reference checks of prospective employees.
• Created job postings, tracked applicants and maintained applicant database.
• Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
• Organized orientation sessions for new hires and provided them with onboarding information.
• Maintained employee records in accordance with company policy and applicable legal requirements.
• Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
• Developed compensation packages that are competitive yet cost effective for the organization.
• Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
• Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
• Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
• Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
• Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
• Evaluated current HR processes and recommended changes when necessary to improve efficiency.
• Ensured compliance with federal, state and local employment laws.
• Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
• Assisted in developing succession planning strategies for key positions within the organization.
• Handled sensitive employee and company information with highest level of confidentiality and discretion.
• Worked with management to create performance measurement, employee development and employee compensation strategies.
• Encouraged open communications, promoting positive and pro-employee work environment.
• Directed HR programs, policies and processes to improve operational efficiency.
• Recruited new employees and built relationships, driving visibility.
• Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
• Managed full-cycle human resource operational activities to maximize HR employee performance.
• Held exit interviews and documented information discussed with employees.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Processed payroll for over 56 employees bi-weekly, ensuring accuracy of pay and deductions.
• Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
• Reviewed timesheets for accuracy and completeness prior to processing payroll.
• Assisted with auditing processes related to payroll.
• Researched discrepancies in payroll data and provided corrective action when needed.
• Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
• Performed manual calculations for retroactive pay adjustments or special payments as required.
• Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
• Developed and implemented procedures to ensure accurate entry of payroll data into the system.
• Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
• Generated reports detailing hours worked by department, location, employee type as requested by management.
• Reviewed timecards at month end to ensure accuracy before approving payment.
• Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
• Solved complex problems related to payroll processing quickly and efficiently.

Create and submit petitions, gather visa application materials, examine bills, and oversee case files.

Core Contributions

• Compiled data from various sources into a comprehensive report format for review by attorneys or clients.
• Assisted in preparing affidavits of support and visa applications.
• Researched current developments in Immigration Law and kept abreast of changes in policy or procedures.
• Communicated regularly with clients via phone, email or mail regarding the progress of their cases.
• Reviewed immigration forms and documents for accuracy and completeness.
• Prepared legal petitions, applications, and other documents related to immigration cases.
• Assisted attorneys with research on immigration laws, regulations, policies, and procedures.
• Conducted interviews with clients to obtain detailed information regarding their immigration status.
• Maintained organized files of all case documentation including notes from consultations.
• Drafted letters to government agencies in response to requests for additional information or clarification.
• Ensured that all deadlines were met in accordance with the applicable laws and regulations.
• Verified authenticity of documents submitted by applicants through online databases or contact with issuing authorities.
• Created spreadsheets containing pertinent information related to each case file being handled.
• Organized visa paperwork, asylum requests, translations and affidavits.
• Gathered required immigration application documents and assisted with filing.

Managed the growth and development of different projects for SWEAT440

Core Contributions

• Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
• Demonstrated leadership by making improvements to work processes.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Maintained schedule of the gym's in the platform.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Planned and completed successfully the onboarding process to a new project management platform called Click up.
• Developed and implemented organizational systems to streamline workflow processes.
• Identified areas of improvement in existing organizational structures.

To support the Senior Project Manager in the implementation, monitoring and delivery of a large-scale project within the English for Education Systems (EES) unit of the British Council Colombia. The post holder is expected to align the planning, delivery, and implementation to the project’s strategic objectives and to the British Council internal policies.

Core contributions

• Developed and implemented operational procedures to improve efficiency and accuracy of team members.
• Assigned tasks, monitored progress and provided guidance to team members in order to ensure timely completion of projects.
• Built relationships with key stakeholders in the Education sector.
• Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
• Organized client meetings to provide project updates.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Screened resumes and conducted phone interviews to assess candidates' qualifications.
• Assisted in the development of recruitment strategies that meet organizational objectives.
• Managed applicant tracking system software to ensure accuracy of candidate data.

Responsible for the efficient management of residential properties and their construction process.

Core contributions

• Determine rates, market and fill vacancies, manage tenant relationships, and oversee maintenance and repairs.
• Developed and implemented effective leasing strategies to maximize occupancy rates.
• Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Negotiated leases, rental agreements, and other contractual documents related to property management activities.
• Managed all maintenance requests from tenants in a timely manner.
• Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
• Ensured that all rent payments were collected on time by following up with delinquent tenants.
• Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
• Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
• Processed evictions when necessary in accordance with state laws and procedures.
• Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
• Monitored market trends to ensure competitive pricing structures for units under management.
• Creation and preparation of reports for investors.
• Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
• Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
• Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
• Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
• Handled resident complaints and expedited maintenance requests.
• Collected monthly assessments, rental fees, deposits and payments.

Support the EES Project Manager in the implementation, monitoring and delivery of a project within the English for Education Systems (EES) Unit of the British Council Colombia according to the project´s contract with a public stakeholder and complying with British Council strategic objectives and internal policies.

Core Contributions

• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
• Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
• Drafted reports summarizing progress made on projects for review by executive leadership team.
• Meet deadlines provided by the stakeholder and the British Council according to project’s needs
• Provide full information of the project’s implementation and results
• Articulate roles and activities of different team members and language trainers
• Follow procurement and finance policies within the project’s implementation
• Built and established strong partnerships with teams, vendors and contractors.
• Identified risks associated with each project and developed strategies for mitigating those risks.
• Developed and implemented recruitment strategies to attract qualified candidates.
• Conducted interviews with candidates, evaluated qualifications, and provided feedback to hiring managers.
• Maintained accurate records in the applicant tracking system throughout the recruitment process.

Supervise the organizational procedures and activities of a business to guarantee efficiency and excellence.

Core Contributions

• Directed operations staff by providing guidance, training, and support in order to meet company objectives.
• Creation of international and national communication strategies.
• Recruitment of 70 call center agents
• Performed cost analysis for various projects to determine budget requirements.
• Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
• Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
• Analyzed data from daily reports to identify trends in production performance metrics.
• Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
• Collaborated with management team on long-term strategic planning initiatives for the organization.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Provided technical expertise in the design and implementation of automated systems used in the operations department.
• Managed scheduling, training and inventory control.
• Developed and implemented operational procedures to ensure quality standards are met.

Researched and wrote stories on a variety of topics, such as politics, crime, education, entertainment, health and sports.

Core Contributions

• Collaborated with editors to create headlines that accurately reflect the story content.
• Monitored local, national and international events for potential story ideas.
• Analyzed data from surveys and polls to identify trends or patterns related to specific topics.
• Ensured all published materials meet legal requirements regarding libel laws.
• Submitted assignments ahead of deadlines while adhering to editorial guidelines.
• Proofread articles prior to submission for errors in grammar or syntax.
• Generated ideas for feature stories that would be compelling to readership audiences.
• Researched and analyzed background information related to stories to provide complete and accurate information.

• Assist students with academic guidance and tutoring, keep track of class-related documents, and evaluate students assignments
• Support in the International Cooperation area.

Core Contributions

• Created syllabi and lesson plans for each course taught.
• Maintained student records including grades, attendance and evaluation reports.
• Attended departmental meetings and professional conferences related to English literature or pedagogy.
• Supervised independent study projects of advanced undergraduate students.
• Reviewed student work and provided constructive feedback for improvement.
• Adapted teaching strategies to different student learning styles and skill levels.
• Conducted research activities related to curriculum development.