Juliana Cuervo

Execution of the position as social media advisor for the campaign DIRECTV United States, performing functions such as general product advice, technical support, review of invoices and other functions required by the client, through platforms such as X, Facebook and other social media networks.

Agent role in the customer service area for Open

English and his portfolio trough WhatsApp platform. Counseling on support functionality, license assignment, assistance for payment methods, and support on the platform and general advice about the courses.

Backoffice agent for 1stMerchant campaign based on

review of tickets and emails with loan requests or

loans for small and medium-sized businesses in the United States. Thorough deeper check reviewing documents for approval or denial of applications.

Customer service representative via chat for Compensate web center. In the function of general advice to the client on the portfolio of the company services and proper management of

databases.

REBEL campaign representative in charge of base management

data on the client's condition, digitization of documents, and client counseling through a chat platform and/or tickets.