Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julian Sandoval

Colorado Springs

Summary

Results-driven Systems Engineer with a focus on enhancing system reliability and implementing effective training programs. Skilled in Windows and Linux environments, delivering comprehensive software and hardware support. Developed key documentation that improved troubleshooting efficiency and fostered knowledge sharing within teams.

Overview

38
38
years of professional experience

Work History

Systems Engineer

HPE Enterprise Services
Colorado Springs
1987.02 - 2025.07
  • Conducted troubleshooting and resolution efforts, improving system reliability for domestic and international operations.
  • Transitioned from Level 2 support to Level 3 engineering support.
  • Facilitated training sessions for engineers across multiple locations, increasing team technical proficiency and knowledge sharing.
  • Authored white papers and detailed troubleshooting documents to guide engineering teams.
  • Documented known issues in the field, streamlining future troubleshooting processes and enhancing knowledge base.

Education

High school diploma -

Harrison High School
Colorado Springs, CO
1985-01

Computer Programming - computer science and programing courses

Colorado Technical University
Colorado Springs, CO

Skills

  • System analysis
  • Windows and Linux expertise
  • Software installation
  • Data recovery solutions
  • Backup and storage troubleshooting
  • Software and hardware support
  • Remote desktop support
  • On-site technical support
  • Technical support experience
  • Case escalation
  • System automation
  • Remote system management

Timeline

Systems Engineer

HPE Enterprise Services
1987.02 - 2025.07

High school diploma -

Harrison High School

Computer Programming - computer science and programing courses

Colorado Technical University
Julian Sandoval